Room Service Assistant at Sanford Health - Sioux Falls, SD

Role Overview

Are you passionate about providing excellent customer service and contributing to patient well-being? Sanford Health in Sioux Falls, South Dakota, is seeking a dedicated Room Service Assistant to join our food service team. As a Room Service Assistant, you will play a vital role in ensuring that patients receive timely and accurate meal service while adhering to dietary restrictions and providing exceptional customer service. This is a full-time position with varied shifts, offering a rewarding opportunity to make a difference in the lives of patients.

A Day in the Life

As a Room Service Assistant, your day will be filled with diverse responsibilities, including:

• Serving meals and snacks to patients in a professional and courteous manner.
• Communicating effectively with nursing staff, nutrition techs, dietitians, and call center staff to ensure accurate meal orders and dietary needs are met.
• Utilizing computerized diet sheets and patient computer systems to manage meal orders and patient information.
• Retrieving completed meals from patient rooms and recording intake and calorie count information accurately.
• Maintaining compliance with all Hazard Analysis and Critical Control Point (HACCP) guidelines to ensure food safety.
• Obtaining, transcribing, and processing meal orders from patients and visitors over the telephone, verifying that meal orders meet dietary requirements.
• Providing appropriate menus for patients with different dietary needs and restrictions.
• Consistently displaying excellent customer service skills by actively listening to patients, addressing their concerns, and providing helpful information.
• Collaborating effectively with co-workers, supervisors, and nursing staff to ensure smooth and efficient meal service operations.
• Evaluating and maintaining quality control standards to ensure that meals are prepared and served to the highest standards.
• Ensuring proper rotation of floor supplies and maintaining stock levels to meet patient needs.
• Delivering room service menus to patients and providing clear instructions on how to use the meal ordering system.
• Assessing patients' ability to use the meal order system and providing assistance as needed.

Why Sioux Falls, South Dakota?

Sioux Falls offers a blend of big-city amenities and small-town charm. With a growing job market, affordable cost of living, and excellent schools, it's a great place to live and work. Enjoy the beautiful scenery, outdoor activities, and a vibrant arts and culture scene.

Career Path

Sanford Health is committed to providing growth and advancement opportunities for its employees. The Room Service Assistant position can be a stepping stone to various roles within the food service department, such as:

• Nutrition Technician
• Dietary Aide
• Food Service Supervisor
• Cook
• Chef

Sanford Health also provides opportunities for cross-training and advancement within other departments of the healthcare system.

Salary and Benefits

The estimated annual salary range for a Room Service Assistant at Sanford Health in Sioux Falls, SD is $30,000 to $40,000. Actual compensation is based on experience, skills, and qualifications. Sanford Health offers a comprehensive benefits package that includes:

• Comprehensive health insurance (medical, dental, vision)
• Paid time off (PTO) including vacation, sick leave, and holidays
• 401(k) retirement plan with employer match
• Life insurance
• Disability insurance
• Flexible spending accounts (FSA)
• Employee assistance program (EAP)
• Tuition reimbursement
• Professional development opportunities
• Employee discounts
• Wellness programs
• On-site cafeteria and fitness center (availability may vary)

Sanford Culture

Sanford Health is dedicated to the work of health and healing. Our values of integrity, excellence, respect, compassion, and teamwork guide everything we do. We are committed to creating a positive and supportive work environment where employees can thrive and make a difference.

How to Apply

If you are interested in joining the Sanford Health team as a Room Service Assistant, please submit your application online through the Sanford Health careers website.

Frequently Asked Questions (FAQ)

1. What are the main responsibilities of a Room Service Assistant?
   Serving meals, taking orders, maintaining food safety, and providing excellent customer service.
2. What qualifications are required for this position?
   Direct customer service experience preferred. Previous food service experience and/or work with therapeutic diets preferred.
3. What is the work schedule for this position?
   12 Hour - Varied Shifts (United States of America).
4. Is this a union position?
   No.
5. What is the salary range for this position?
   The estimated annual salary range for a Room Service Assistant at Sanford Health in Sioux Falls, SD is $30,000 to $40,000.
6. What benefits does Sanford Health offer?
   Sanford Health offers a comprehensive benefits package, including health insurance, paid time off, retirement plan, and more.
7. What opportunities for career advancement are available?
   Sanford Health is committed to providing growth and advancement opportunities for its employees within the food service department and other areas of the healthcare system.
8. How do I apply for this position?
   You can submit your application online through the Sanford Health careers website.
9. What is the work environment like at Sanford Health?
   Sanford Health is committed to creating a positive and supportive work environment where employees can thrive and make a difference.
10. What is HACCP and why is it important?
    Hazard Analysis and Critical Control Point (HACCP) is a systematic approach to food safety that identifies, evaluates, and controls potential hazards. Maintaining compliance with HACCP guidelines is essential to ensure that food is safe for patients.