Room Service Assistant at Sanford Health - Sioux Falls, SD

Role Overview

Are you passionate about providing excellent customer service and contributing to patient well-being? As a Room Service Assistant at Sanford Health in Sioux Falls, South Dakota, you'll play a vital role in ensuring patients receive nutritious and timely meals. This full-time position offers a rewarding opportunity to work in a dynamic healthcare environment, interacting directly with patients and collaborating with a dedicated team of healthcare professionals.

In this role, you will be responsible for taking meal orders from patients, delivering meals to their rooms, and providing excellent customer service throughout the process. You'll also ensure that dietary needs are met and that all food safety guidelines are followed. Your attention to detail, strong communication skills, and commitment to patient satisfaction will be essential to your success.

A Day in the Life

Here’s a glimpse into what a typical day might look like for a Room Service Assistant at Sanford Health:

• Morning: You start your shift by reviewing patient diet orders and preparing menus for delivery. You then visit patients to take their meal orders, providing assistance and answering any questions they may have.
• Mid-day: You work with the kitchen staff to ensure that meals are prepared according to dietary requirements. You then deliver meals to patient rooms, ensuring that each patient receives the correct order and is satisfied with their meal.
• Afternoon: You collect completed meal trays from patient rooms, recording intake and calorie count information. You also replenish supplies on patient floors and maintain cleanliness in work areas.
• Throughout the day: You communicate with nursing staff, dietitians, and other healthcare professionals to ensure that patient needs are met. You also address any patient concerns or complaints promptly and professionally.

Why Sioux Falls, South Dakota?

Sioux Falls is a vibrant and growing city offering a high quality of life. With a strong economy, affordable cost of living, and excellent schools, it's a great place to live and work. The city boasts a thriving arts and culture scene, numerous parks and outdoor recreation opportunities, and a friendly, welcoming community. Sanford Health is deeply rooted in the Sioux Falls community, offering employees a chance to make a real difference in the lives of their neighbors.

Career Path

Sanford Health is committed to employee growth and development. A Room Service Assistant position can be a stepping stone to various career paths within the organization. With experience and further training, you could advance to roles such as:

• Nutrition Technician: Assist dietitians in planning and implementing patient meal plans.
• Food Service Supervisor: Oversee food service operations and manage staff.
• Dietary Manager: Plan and direct food service activities, ensuring quality and compliance with regulations.

Sanford Health also offers tuition reimbursement and other educational opportunities to help employees achieve their career goals.

Salary & Benefits

The salary range for this position is estimated to be $30,000 - $40,000 per year, depending on experience and qualifications. Sanford Health offers a comprehensive benefits package that includes:

• Comprehensive health insurance (medical, dental, vision)
• Paid time off (PTO)
• Paid holidays
• Retirement plan with employer match
• Life insurance
• Disability insurance
• Employee assistance program (EAP)
• Tuition reimbursement
• Professional development opportunities
• Employee discounts
• Wellness programs

Sanford Health Culture

Sanford Health is committed to creating a supportive and inclusive work environment where employees feel valued and respected. The organization emphasizes teamwork, collaboration, and a patient-centered approach to care. Sanford Health also prioritizes employee well-being, offering a variety of wellness programs and resources to help employees maintain a healthy work-life balance.

How to Apply

If you are interested in joining the Sanford Health team as a Room Service Assistant, please submit your application online through the Sanford Health careers website. Be sure to highlight your customer service experience, food service experience, and any relevant skills or qualifications.

FAQ

1. What are the key responsibilities of a Room Service Assistant?

   Key responsibilities include taking meal orders from patients, delivering meals to their rooms, ensuring dietary needs are met, and providing excellent customer service.

2. What qualifications are required for this position?

   Direct customer service experience is preferred, as is previous food service experience and/or work with therapeutic diets.

3. What is the typical work schedule for this position?

   This is a full-time position with varied 12-hour shifts. You'll work approximately 36 hours per week.

4. Does Sanford Health offer training for this position?

   Yes, on-the-job training is provided.

5. What opportunities are there for career advancement?

   With experience and further training, you could advance to roles such as Nutrition Technician, Food Service Supervisor, or Dietary Manager.

6. What benefits does Sanford Health offer?

   Sanford Health offers a comprehensive benefits package including health insurance, paid time off, retirement plan, and tuition reimbursement.

7. What is the work environment like at Sanford Health?

   Sanford Health is committed to creating a supportive and inclusive work environment where employees feel valued and respected.

8. How do I apply for this position?

   You can apply online through the Sanford Health careers website.

9. Is this a union position?

   No, this is not a union position.

10. What are the key skills needed for this role?

    Key skills include customer service, communication, attention to detail, and the ability to work effectively as part of a team.