## Room Service Assistant at Sanford Health: Nourishing Patients in Sioux Falls Sanford Health, a leading not-for-profit health system, seeks a dedicated and compassionate Room Service Assistant to join our team in Sioux Falls, South Dakota. As a Room Service Assistant, you will play a vital role in providing exceptional patient care by delivering nutritious and delicious meals with a focus on customer service. ### Role Overview This full-time position offers a rewarding opportunity to directly impact patient well-being. You will be responsible for serving meals and snacks to patients, ensuring accurate order taking, and maintaining a clean and organized environment. Your interactions with patients and their families will contribute significantly to their overall experience at Sanford Health. ### A Day in the Life Your day as a Room Service Assistant will be dynamic and engaging. Here's a glimpse of what you can expect: * **Meal Preparation and Delivery:** Carefully prepare and deliver patient meals and snacks according to diet orders and preferences, ensuring timely and accurate service. * **Order Taking and Verification:** Accurately take meal orders from patients, either in person or over the phone, verifying dietary restrictions and allergies. Provide menu guidance and answer patient questions. * **Inventory Management:** Maintain adequate stock levels of food and supplies, ensuring proper rotation and storage. * **Customer Service:** Provide exceptional customer service to patients and their families, addressing concerns and ensuring satisfaction. * **Communication and Collaboration:** Collaborate with nursing staff, dietitians, and other healthcare professionals to ensure optimal patient nutrition. * **Sanitation and Safety:** Adhere to strict sanitation and safety guidelines, maintaining a clean and organized work area. * **Documentation:** Maintain accurate records of meal orders, deliveries, and patient preferences. * **Equipment Operation:** Operate food service equipment safely and efficiently. * **Problem Solving:** Address and resolve patient concerns or issues related to meal service. * **Training:** Participate in ongoing training and development to enhance skills and knowledge. ### Why Sioux Falls, South Dakota? Sioux Falls offers a unique blend of urban amenities and small-town charm. With a thriving job market, affordable cost of living, and excellent schools, it's a great place to live and raise a family. Enjoy a vibrant arts and culture scene, diverse dining options, and abundant outdoor recreational opportunities. The city boasts a strong sense of community and a friendly atmosphere, making it easy to feel at home. Plus, South Dakota's natural beauty is just a short drive away, with attractions like Falls Park, the Badlands National Park, and the Black Hills. ### Career Path Sanford Health is committed to employee growth and development. As a Room Service Assistant, you can advance your career through various pathways, including: * **Nutrition Services Technician:** Gain expertise in dietary modifications and meal planning. * **Dietary Aide:** Assist with food preparation and menu planning. * **Food Service Supervisor:** Lead and manage a team of room service assistants. * **Certified Dietary Manager:** Oversee all aspects of food service operations. Sanford Health provides opportunities for on-the-job training, continuing education, and professional certifications to help you reach your career goals. ### Salary and Benefits Sanford Health offers a competitive salary and benefits package, including: * **Competitive Pay:** The estimated salary range for this position is $30,000 to $40,000 per year, depending on experience and qualifications. * **Comprehensive Health Insurance:** Medical, dental, and vision coverage to keep you and your family healthy. * **Paid Time Off:** Generous paid time off to relax and recharge. * **Retirement Plan:** Secure your future with our 401(k) plan with employer matching. * **Tuition Reimbursement:** Advance your education with tuition reimbursement opportunities. * **Employee Discounts:** Enjoy discounts on Sanford Health services and products. * **Wellness Programs:** Participate in wellness programs to promote a healthy lifestyle. ### Sanford Culture At Sanford Health, we believe in creating a supportive and inclusive work environment where every employee feels valued and respected. We are committed to: * **Patient-Centered Care:** Putting patients first in everything we do. * **Teamwork:** Collaborating to provide the best possible care. * **Innovation:** Embracing new ideas and technologies. * **Integrity:** Acting with honesty and ethical principles. * **Excellence:** Striving for continuous improvement. Sanford Health is an Equal Opportunity/Affirmative Action Employer. We value diversity and encourage individuals from all backgrounds to apply. ### How to Apply If you are passionate about providing exceptional patient care and are looking for a rewarding career opportunity, we encourage you to apply online through the Sanford Health careers website: 1. Visit the Sanford Health careers page. 2. Search for the Room Service Assistant position in Sioux Falls, South Dakota. 3. Click on the job title to view the full job description. 4. Click the "Apply Now" button to start your application. 5. Create an account or log in to your existing account. 6. Complete the online application form, including your resume and cover letter. 7. Answer all required questions. 8. Review your application and submit it. ### Frequently Asked Questions (FAQ) **1. What are the key responsibilities of a Room Service Assistant?** The primary responsibilities include serving meals to patients, taking meal orders, ensuring accurate order fulfillment, maintaining inventory levels, and providing excellent customer service. **2. What qualifications are required for this position?** Direct customer service experience is preferred. Previous food service experience and/or work with therapeutic diets is also a plus. **3. Will I receive training for this role?** Yes, on-the-job training is provided to ensure you have the skills and knowledge necessary to succeed. **4. What is the work schedule for this position?** The position is full-time, with 12-hour day shifts and 36 scheduled weekly hours. **5. What is the salary range for this position?** The estimated salary range is $30,000 to $40,000 per year, depending on experience and qualifications. **6. What benefits does Sanford Health offer?** Sanford Health offers a comprehensive benefits package, including health insurance, paid time off, retirement plan, tuition reimbursement, and employee discounts. **7. What is the culture like at Sanford Health?** Sanford Health fosters a supportive and inclusive work environment that values teamwork, innovation, integrity, and excellence. **8. How can I request an accommodation for my online application?** If you are an individual with a disability and would like to request an accommodation, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org. **9. What opportunities are there for career advancement?** Sanford Health offers various career paths for Room Service Assistants, including Nutrition Services Technician, Dietary Aide, Food Service Supervisor, and Certified Dietary Manager. **10. Is this a union position?** No, this is not a union position. Join the Sanford Health family and make a difference in the lives of our patients! Apply today!