About PepsiCo

PepsiCo is one of the world's leading food and beverage companies, with an iconic portfolio that includes beloved brands like Pepsi, Lay's, Gatorade, and Tropicana. Operating in over 200 countries, PepsiCo employs more than 300,000 people globally and is committed to sustainable growth, innovation, and delivering consumer delight. In Spain, PepsiCo plays a vital role in the supply chain ecosystem, ensuring efficient distribution of products across the Iberian Peninsula. As a leader in the food and beverage industry, PepsiCo invests heavily in data-driven decision-making, advanced analytics, and operational excellence to maintain its competitive edge.

Role Overview

The SC Customer Service Reporting & Insights Sr Coordinator position at PepsiCo in Vitoria, Alava, Spain, is a pivotal role within the Cluster Supply Chain team. This full-time position focuses on data management, performance monitoring, and generating actionable insights to optimize logistics operations. Reporting to the team leader, you will develop and maintain supply chain dashboards, track critical KPIs such as fill rate, lead times, and inventory accuracy, and collaborate with regional stakeholders to ensure data integrity. This role offers exposure to advanced analytical tools and opportunities to lead automation projects, making it ideal for data enthusiasts passionate about supply chain efficiency in the food and beverage sector.

Why This Role Matters

In a fast-paced environment like PepsiCo's supply chain, accurate reporting and insights directly impact operational success, cost savings, and customer satisfaction. You'll bridge data with strategy, helping the Spanish and Portuguese markets run smoothly.

Key Responsibilities

As SC Customer Service Reporting & Insights Sr Coordinator, your core duties include:

• Maintaining and updating supply chain performance reports and operational databases for the Spanish and Portuguese markets.
• Responding to requests from Supply Chain and Logistics teams by processing data and generating insights on internal platforms.
• Ensuring supply chain data integrity and delivering reports on time to support decision-making.
• Providing support to operational and administrative departments, resolving reporting inquiries and data discrepancies.
• Executing reporting processes and KPIs in line with service standards and internal guidelines.
• Performing tasks assigned by the team leader and collaborating with colleagues to highlight and resolve operational bottlenecks.
• Participating in and leading projects related to automation, process improvements, and new ways of working.

Qualifications & Requirements

To succeed in this role, you need:

• A university degree in a relevant field such as business, supply chain, data analytics, or equivalent.
• Native proficiency in Spanish and advanced English (C1 level or higher).
• Portuguese language skills as a valuable plus.
• Advanced experience with Excel and Power BI for data visualization, plus fluency in Outlook and Teams.
• Strong analytical, organizational, and priority management skills.
• Excellent numerical abilities, communication, and interpersonal skills.
• Ability to handle multiple projects under tight deadlines with a results-oriented mindset.
• A data-driven approach, passion for teamwork, and openness to continuous improvement and automation ideas.

Previous exposure to a similar role is advantageous but not mandatory—PepsiCo values potential and a proactive attitude.

Benefits & Perks

PepsiCo offers a comprehensive benefits package tailored to Spain's competitive landscape:

• Estimated competitive salary ranging from €32,000 to €45,000 annually, based on food & beverage sector rates with a buffer for upside potential.
• Health insurance, pension contributions, and wellness programs.
• Flexible working arrangements, including hybrid options where applicable.
• Professional development through training in advanced analytics tools like Power BI.
• Employee discounts on PepsiCo products and collaborative team events.
• Generous vacation policy and work-life balance initiatives.

Career Growth

At PepsiCo, this Sr Coordinator role is a launchpad for supply chain careers. Gain hands-on experience with KPIs, dashboards, and stakeholder management, then advance to analyst, manager, or regional lead positions. PepsiCo's global network provides internal mobility, leadership programs, and mentorship. With a focus on digital transformation, you'll build skills in automation and AI-driven insights, positioning you for long-term success in the industry.

Why Join Us

Join PepsiCo in Vitoria, Alava, to be part of a company that values innovation, sustainability, and people. Work on impactful projects that optimize supply chains for millions of consumers. Enjoy a supportive culture emphasizing teamwork, continuous improvement, and data excellence. In Spain's vibrant food sector, PepsiCo offers stability, growth, and the chance to contribute to world-class operations. If you thrive in analytical roles with a collaborative spirit, this is your opportunity to shine.

Role FAQs

Q: Is Portuguese required? A: It's a plus but not mandatory; strong Spanish and English are essential.

Q: What tools will I use daily? A: Primarily Excel, Power BI, Outlook, and Teams, with exposure to other internal platforms.

Q: Is prior supply chain experience needed? A: It's advantageous, but we prioritize analytical skills and a data mindset.

Q: What's the work environment like? A: Collaborative and dynamic, with project leadership opportunities and a focus on work-life balance.

Q: How does PepsiCo support professional development? A: Through training, certifications, and career pathing in supply chain analytics.