Customer Success Manager Power
Schneider Electric
Customer Success Manager Power
Job Description
About the Role
We’re looking for a Customer Success Manager Power, located in Ukkel, Brussels, who will be the trusted advisor for our clients, ensuring they achieve maximum value from our digital solutions. You’ll lead ongoing client relationships, drive adoption, and identify opportunities for growth while minimizing churn. #LI-JB10
What You’ll Do
- Serve as the primary point of contact for assigned clients, managing their success across the lifecycle: Adopt, Expand, Renew.
- Develop client success plans aligned with business outcomes and ensure timely delivery of commitments.
- Drive product adoption and accelerate time-to-value through onboarding and training.
- Monitor customer health, share insights, and conduct regular performance reviews (QBRs).
- Identify upsell and cross-sell opportunities to expand partnerships.
- Ensure data quality and contract accuracy for smooth execution and renewals.
- Act as the voice of the customer, providing feedback for continuous improvement.
What Success Looks Like
- High renewal rates and low churn.
- Increased product adoption and customer satisfaction (NPS).
- Growth through upsell and cross-sell opportunities.
What We’re Looking For
- Bachelor’s or Master's degree in related field.
- Fluent in Dutch and French, plus English.
- Knowledge of electro-intensive industries, IoT, Cloud, and digital solutions is a plus.
- Proficiency in Microsoft Office and Salesforce.
- Excellent communication and analytical skills.
- Customer-oriented mindset with a passion for helping others succeed.
- Entrepreneurial spirit and ability to work collaboratively.
Let us learn about you! Apply today.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric – apply today!
€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Locations
- Uccle, Brussels, Belgium
Salary
80,000 - 135,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Fluent in Dutch and French plus Englishintermediate
- Proficiency in Microsoft Office and Salesforceintermediate
- Excellent communication skillsintermediate
- Analytical skillsintermediate
- Customer-oriented mindsetintermediate
- Entrepreneurial spiritintermediate
- Collaborative work abilityintermediate
Required Qualifications
- Bachelor’s or Master's degree in related field (experience)
Responsibilities
- Serve as primary point of contact for assigned clients
- Develop client success plans aligned with business outcomes
- Drive product adoption and accelerate time-to-value
- Monitor customer health and conduct QBRs
- Identify upsell and cross-sell opportunities
- Ensure data quality and contract accuracy
- Act as voice of the customer
Answer 10 quick questions to check your fit for Customer Success Manager Power @ Schneider Electric.
Related Books and Jobs
Customer Success Manager Power
Schneider Electric
Customer Success Manager Power
Job Description
About the Role
We’re looking for a Customer Success Manager Power, located in Ukkel, Brussels, who will be the trusted advisor for our clients, ensuring they achieve maximum value from our digital solutions. You’ll lead ongoing client relationships, drive adoption, and identify opportunities for growth while minimizing churn. #LI-JB10
What You’ll Do
- Serve as the primary point of contact for assigned clients, managing their success across the lifecycle: Adopt, Expand, Renew.
- Develop client success plans aligned with business outcomes and ensure timely delivery of commitments.
- Drive product adoption and accelerate time-to-value through onboarding and training.
- Monitor customer health, share insights, and conduct regular performance reviews (QBRs).
- Identify upsell and cross-sell opportunities to expand partnerships.
- Ensure data quality and contract accuracy for smooth execution and renewals.
- Act as the voice of the customer, providing feedback for continuous improvement.
What Success Looks Like
- High renewal rates and low churn.
- Increased product adoption and customer satisfaction (NPS).
- Growth through upsell and cross-sell opportunities.
What We’re Looking For
- Bachelor’s or Master's degree in related field.
- Fluent in Dutch and French, plus English.
- Knowledge of electro-intensive industries, IoT, Cloud, and digital solutions is a plus.
- Proficiency in Microsoft Office and Salesforce.
- Excellent communication and analytical skills.
- Customer-oriented mindset with a passion for helping others succeed.
- Entrepreneurial spirit and ability to work collaboratively.
Let us learn about you! Apply today.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric – apply today!
€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Locations
- Uccle, Brussels, Belgium
Salary
80,000 - 135,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Fluent in Dutch and French plus Englishintermediate
- Proficiency in Microsoft Office and Salesforceintermediate
- Excellent communication skillsintermediate
- Analytical skillsintermediate
- Customer-oriented mindsetintermediate
- Entrepreneurial spiritintermediate
- Collaborative work abilityintermediate
Required Qualifications
- Bachelor’s or Master's degree in related field (experience)
Responsibilities
- Serve as primary point of contact for assigned clients
- Develop client success plans aligned with business outcomes
- Drive product adoption and accelerate time-to-value
- Monitor customer health and conduct QBRs
- Identify upsell and cross-sell opportunities
- Ensure data quality and contract accuracy
- Act as voice of the customer
Answer 10 quick questions to check your fit for Customer Success Manager Power @ Schneider Electric.
Related Books and Jobs