Join our dynamic Customer Service team and be the voice of excellence in customer support! We're looking for a Customer Service Assistant who's passionate about delivering exceptional experiences and driving customer satisfaction to new heights.

What will you do:

• Support customers and sales teams with comprehensive order processing, managing pre-sales and post-sales queries, stock information, and credit details
• Handle technical and non-technical customer support across multiple channels including phone, online chat, and text
• Process and administrate orders while maintaining high accuracy and efficiency standards
• Participate in revenue generation activities through lead qualification, outbound campaigns, and quotation preparation
• Act as a vital liaison between customers, production, and distribution departments

What will make you successful:

• Proven track record in customer service with strong problem-solving abilities
• Technical or vocational education, or equivalent practical experience in customer support
• Excellent communication skills with ability to handle both routine and complex customer interactions
• Strong organizational skills with attention to detail and accuracy
• Ability to work independently while maintaining team collaboration

What's in it for you:

• Comprehensive training and development programs to enhance your skills
• Opportunity to work with diverse teams and expand your expertise
• Clear career progression path with opportunities for advancement
• Supportive work environment that values your contributions
• Chance to make a real impact on customer satisfaction and business success

Let us learn about you! Apply today.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our  IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
 
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.