About Symetra Financial

Symetra Financial is a leading national financial services company dedicated to helping individuals and businesses achieve financial security and confidence in their future. Specializing in life insurance, retirement solutions, and employee benefits, Symetra operates with core principles of value, transparency, and sustainability. The company designs competitive products that stand the test of time, communicates openly with customers, and commits to long-term stability. Headquartered in the United States, Symetra empowers more people to access financial freedom through innovative insurance and retirement planning services tailored to diverse needs.

Role Overview

As a Scrum Master at Symetra Financial, you will play a pivotal role in driving Lean-Agile processes across critical business teams in the insurance and financial services sector. This position involves leading one or more agile teams and collaborating with cross-functional groups to deliver high-impact initiatives. Working closely with Product Owners, you will facilitate agile ceremonies, champion process improvements, and adapt agile methodologies to a hybrid environment that includes enterprise governance, vendor dependencies, and non-agile elements. This is an exciting opportunity for an experienced agile professional to contribute to Symetra's mission of providing reliable life insurance, retirement products, and employee benefits solutions.

Key Responsibilities

• Ensure teams follow agile practices alongside required enterprise delivery processes, governance, and compliance standards.
• Facilitate core agile events including sprint planning, daily scrums, sprint reviews, retrospectives, and demos.
• Assist teams in self-organization, foster impediment resolution, and hold them accountable for committed deliverables.
• Provide estimation support, build dashboards and metrics such as cumulative flow diagrams and velocity charts using Azure DevOps (ADO).
• Build a safe, trusting team environment, facilitate decision-making, and resolve conflicts effectively.
• Communicate timelines and dependencies while adapting agile techniques to hybrid delivery constraints, including integration with waterfall plans.
• Champion process improvements, follow through on retrospective action items, and support PI planning events.

Qualifications & Requirements

To succeed as a Scrum Master at Symetra, candidates should bring a college degree or equivalent work experience, along with 5-8 years of cumulative relevant experience in agile environments. Professional certifications such as Certified Scrum Master (CSM) or similar designations are highly valued. Proficiency in Azure DevOps (ADO) for building metrics and dashboards is essential, complemented by strong analytic, technical, and problem-solving skills. Experience in software delivery, governance processes, and hybrid agile frameworks within the insurance or finance sector is ideal. A high school diploma is required at minimum. Symetra seeks experienced professionals who apply best practices to improve products and services while navigating internal and external business challenges.

Benefits & Perks

Symetra Financial prioritizes employee well-being with a 'no one-size-fits-all' approach to benefits. Enjoy flexible full-time or hybrid telecommuting arrangements to balance work and life. Plan for retirement with a 401(k) plan featuring immediate vesting and company matching up to 6%. Take advantage of generous paid time away, including vacation, sick time, flex days, and ten paid holidays. Give back to your community with doubled impact through company matching programs. Compensation ranges from $96,700 to $161,200, plus eligibility for annual bonus programs. Explore more in the Symetra Benefits Overview for comprehensive support in health, wellness, and financial planning.

Career Growth

At Symetra, career development is a priority for those committed to learning the insurance and finance industry. As quoted by VP Internal Sales Cris H., 'If you want to invest in yourself and build a career, this is a great place to work.' The Scrum Master role offers opportunities to lead critical initiatives in life insurance, retirement services, and employee benefits, fostering skills in agile leadership, enterprise governance, and cross-functional collaboration. Symetra empowers inclusion, valuing diverse perspectives to drive innovation and remove barriers, creating pathways for advancement in a supportive environment.

Why Join Symetra

Join Symetra to 'do what you love and find people who will support you while you do it,' as shared by Executive Assistant Ting Ting J. As an agile champion in a hybrid environment, you'll contribute to a company building financial confidence through life insurance, retirement planning, and employee benefits. Symetra's commitment to inclusion means every employee feels valued, respected, and empowered to innovate. With competitive pay, robust benefits, and a focus on sustainability, Symetra stands out as a premium employer in the financial services industry.

Role FAQs

What is the work arrangement? This role offers flexible hybrid telecommuting options.

What salary can I expect? The range is $96,700–$161,200 USD annually, plus bonuses.

Are certifications required? Professional agile certifications are preferred and relevant.

What tools will I use? Proficiency in Azure DevOps (ADO) for metrics and dashboards is key.

How does Symetra support diversity? Symetra aspires to be the most inclusive insurance company, celebrating diverse experiences and perspectives.

What industries does Symetra serve? Focused on life insurance, retirement solutions, and employee benefits for financial freedom.