About CrowdStrike

CrowdStrike is a global leader in cybersecurity, protecting the people, processes, and technologies that power modern organizations. Since 2011, our mission has remained unwavering: stop breaches before they happen. We've redefined security with the world's most advanced AI-native platform, Falcon. Our customers across all industries rely on us to keep their businesses running, communities safe, and lives moving forward. As a mission-driven company, we foster a remote-first culture that empowers every CrowdStriker with flexibility and autonomy to own their careers. We're passionate about innovation, customer success, and building a community where everyone thrives.

Role Overview

The Security Advisor II role at CrowdStrike is a pivotal position within our Falcon Complete team, focused on elevating the security posture of our valued customers. Working remotely from anywhere in the United Kingdom, you'll collaborate with a dedicated team of advisors to ensure customers maximize the potential of the Falcon platform. This role demands a blend of technical expertise, security acumen, and exceptional customer management skills. Under leadership guidance, you'll execute daily tasks to align customer environments with Falcon Complete standards, driving breach prevention and operational excellence. If you have a passion for cybersecurity and customer success, this remote opportunity lets you contribute to a mission that matters.

Key Responsibilities

In this role, you'll play a hands-on part in safeguarding our customers' futures. Key responsibilities include:

• Assessing customers' Falcon environments to ensure full alignment with Falcon Complete standards.
• Delivering tailored recommendations to enhance security postures and mitigate risks.
• Creating remediation strategies for CrowdStrike product components that boost overall protection.
• Directly engaging customers upon detecting misalignments, providing expert guidance.
• Documenting, updating, and resolving all customer issues in line with established procedures and SLAs.
• Developing and sharing service reports and statistics as requested by customers.
• Partnering with internal teams, including support, to troubleshoot and resolve technical challenges.
• Liaising across teams to maintain high levels of customer satisfaction.

Daily Impact

Every day, you'll help customers leverage the Falcon platform's AI-powered capabilities to detect threats, respond swiftly, and prevent breaches, embodying CrowdStrike's relentless focus on innovation.

Qualifications & Requirements

To succeed as a Security Advisor II, you'll bring a strong foundation in cybersecurity and customer service. Essential qualifications include:

• Bachelor's degree in Technology, Cybersecurity, or relevant experience.
• Customer empathy with proven ability to guide clients to optimal outcomes.
• Excellent verbal and written communication skills for customer-facing interactions.
• Proficiency in Windows, Linux, and macOS operating systems.
• Experience or deep knowledge in threat detection and incident response.

Bonus points for expertise in incident management, CSIRT operations, change management, malicious code detection, SIEM/UEBA/MDR/XDR, intrusion detection, and frameworks like ISO 27001/2, NIST Cybersecurity Framework, CIS Controls, PCI DSS, Cloud Controls Matrix, and MITRE ATT&CK. Strong analytical skills, experience with complex clients, and the ability to collaborate across teams are highly valued.

Benefits & Perks

CrowdStrike offers unmatched rewards for our Security Advisors:

• Market-leading compensation and equity awards.
• Comprehensive physical and mental wellness programs.
• Competitive vacation, holidays, and paid parental/adoption leaves.
• Professional development opportunities for all levels.
• Employee Networks, volunteer programs, and geographic groups to build connections.
• Remote-first culture with world-class amenities in our vibrant offices (when visiting).
• Great Place to Work Certified™ globally.

Wellness and Flexibility

We prioritize your well-being with flexible remote work, recharge time, and support for life's milestones, ensuring you thrive both professionally and personally.

Career Growth

At CrowdStrike, career ownership is key. As a Security Advisor II, you'll have access to limitless growth opportunities. Our remote-first culture encourages relentless learning, cross-team collaboration, and innovation. Advance your expertise in the Falcon platform, contribute to cutting-edge cybersecurity projects, and mentor others. With professional development programs tailored to every role, you'll build skills in emerging threats, AI-driven security, and customer advisory excellence. Join a company where passion meets purpose, and your career trajectory is as dynamic as our technology.

Why Join CrowdStrike

CrowdStrike isn't just a cybersecurity company; we're a movement to stop breaches worldwide. Work with the Falcon platform, the industry's most advanced AI-native endpoint protection, in a remote-first environment that values autonomy and impact. Our commitment to equal opportunity, diversity, and inclusion empowers everyone to succeed. Veterans and individuals with disabilities are supported through affirmative actions. Base decisions on merit, and enjoy a culture of belonging. The future of cybersecurity starts with you—ready to protect what's next?

Role FAQs

Is this role fully remote?

Yes, this Security Advisor II position is fully remote within the United Kingdom, embracing our remote-first culture.

What salary can I expect?

Estimated £70,000 - £120,000 GBP annually, based on UK cybersecurity market rates, with equity and top-tier benefits.

Do I need prior Falcon experience?

While Falcon knowledge is a plus, we're seeking technical security pros with customer skills and OS expertise.

How does CrowdStrike support career growth?

Through dedicated development programs, internal mobility, and a focus on innovation in breach prevention.

What makes Falcon Complete unique?

It's our managed detection and response service, powered by Falcon's AI to stop breaches proactively.