Role Overview

Join Datadog's dynamic GTM Enablement team as a Senior Associate, Sales Enablement Operations in New York, New York. Datadog is the leading cloud monitoring and security platform powering observability for modern cloud applications. Our interdisciplinary team connects go-to-market strategy with customer value, empowering sales teams with the right tools, skills, and information to drive growth. As our operations guru and knowledge management expert, you'll scale global programs, optimize processes, and integrate cutting-edge AI tools to support Datadog's rapid expansion in the DevOps and observability space.

This role offers a clear path to sales enablement curriculum leadership, perfect for organized strategic thinkers passionate about sales enablement operations. Work with diverse backgrounds in engineering, education, and consulting to maximize customer-facing team performance in landing and expanding Datadog's cloud-scale solutions.

Key Responsibilities at Datadog

• Design comprehensive logistics and operations for new programs, including creating enrollments, cohorts, communications, and scheduling invites for live enablement sessions.
• Gather requirements across GTM teams for dashboarding and tooling needs, partnering with Enablement Operations for quality deliverables and user testing.
• Support training, adoption, scaling, and operationalization of new tools and initiatives to drive efficiency in sales and customer success teams.
• Own Datadog’s Knowledge Management System (KMS), defining success criteria aligned with business needs and field requirements.
• Conduct discovery interviews with cross-functional sales stakeholders to identify knowledge gaps, pain points, and translate insights into actionable KMS requirements.
• Assist in reporting enablement program metrics using Tableau and Google Sheets, presenting insights to leadership for strategic decisions.
• Identify opportunities to embed AI and advanced tooling to automate and scale operations processes efficiently.
• Leverage strategic thinking to continuously uplevel systems, processes, and content for enablement programs based on data and feedback.
• Ensure scalability through repeatable, measurable processes and support special projects to refine our GTM operating model.

Qualifications & Requirements

• 2-4 years experience in learning & enablement, business operations, or equivalent roles focused on scaling programs.
• Exceptional organization and attention to detail with a drive for process efficiency and optimization.
• Proven hands-on experience with Knowledge Management Systems and Learning Management Systems like Docebo.
• Strong reporting and analysis skills using Tableau, Google Sheets, or similar tools for metrics and dashboards.
• Strategic thinker who proactively improves the status quo and thrives in fast-paced growth environments.
• Excellent communicator with outstanding written and verbal skills, strong sense of ownership, and multitasking ability.
• Curious, investigative learner passionate about details, helping others improve, and growing with Datadog's cloud innovation.

Salary & Benefits

Datadog offers competitive compensation for Senior Associate, Sales Enablement Operations roles in New York, estimated at $95,000 - $125,000 USD base salary plus equity. Our benefits package includes:

• Comprehensive health insurance covering family members.
• New hire RSUs and employee stock purchase plan for wealth-building.
• Professional development stipends, fitness reimbursements, and commuter benefits.
• Unlimited PTO, best-in-class onboarding, and continuous career pathing.
• Internal mentorship, cross-departmental buddy programs, and inclusive culture events.

Why Join Datadog?

Datadog is at the forefront of cloud observability, DevOps monitoring, and application security, serving thousands of innovative companies worldwide. As a Senior Associate in Sales Enablement Operations, you'll directly impact our global GTM motion, scaling tools that help sales teams demo Datadog's unified platform for infrastructure monitoring, APM, log management, and more. Enjoy New York's vibrant tech scene while growing in a high-energy, collaborative environment. With our focus on AI-driven operations and employee growth, this role positions you for leadership in sales enablement amid Datadog's next growth phase.

Be part of a team that empowers customer-facing roles to deliver Datadog value – from real-time dashboards to security insights – driving customer success in cloud-native environments.

How to Apply

Ready to scale sales enablement at Datadog? Apply now for the Senior Associate, Sales Enablement Operations position in New York. Submit your resume highlighting KMS, LMS, and operations experience. Join us to optimize GTM processes, leverage Datadog observability internally, and accelerate your career in tech sales operations. Don't miss this opportunity to contribute to our cloud monitoring leadership!