Role Overview

Join Datadog's Enterprise IT Operations - SaaS team as a Senior Atlassian Administrator in New York, New York. As the go-to subject matter expert for our Atlassian ecosystem—including Jira and Confluence—you'll architect, maintain, and evolve these critical tools for a global, fast-moving organization. Partnering with Engineering, Product, IT Operations, and Security teams, you'll drive standards, integrations, automations, governance, and strategic roadmaps. Datadog's hybrid workplace fosters collaboration and work-life harmony while leveraging our world-class cloud monitoring and observability platform to power internal operations.

This role elevates the Atlassian domain within our SaaS stack, ensuring seamless integration with Datadog's monitoring solutions for unparalleled visibility into application performance, infrastructure, and security.

Key Responsibilities at Datadog

• Serve as the lead SME for all Atlassian systems: architecture, design, configuration, customization, and scaling of Jira and Confluence with related add-ons.
• Define and enforce best practices, governance frameworks, and security controls for Atlassian tools, covering user access, permissions, licensing, change management, and audit/compliance.
• Design and implement advanced workflows, automations, integrations using APIs, webhooks, scripting, and add-on architecture to connect with other SaaS platforms and internal systems like Datadog.
• Collaborate with SaaS administrators, IT Operations, DevOps, Engineering, and Security to align Atlassian systems with broader IT strategy, compliance (SOC II, SOX, FedRAMP), disaster recovery, and change management.
• Work with vendor partners and Atlassian-ecosystem providers: evaluate apps/extensions, manage licensing & renewals, negotiate SLAs, and handle support escalations.
• Serve as escalation point for IT Support on Atlassian issues and participate in on-call rotation.
• Drive strategic roadmap planning for Atlassian tooling to support Datadog's high-growth environment.
• Integrate Atlassian tools with Datadog's observability platform for real-time monitoring of workflows and performance metrics.

Qualifications & Requirements

• 3+ years hands-on experience administering enterprise Atlassian systems in medium to large organizations.
• Strong experience with automation, Atlassian APIs, scripting, and integrations.
• Familiarity with regulated environments like SOC II, SOX, and FedRAMP.
• Excellent communication and stakeholder-management skills: explain technical concepts, lead workshops, partner cross-functionally.
• Passion for learning in a fast-paced, high-growth startup with hybrid culture.
• Bonus: Experience with Datadog, cloud observability, DevOps tools like Terraform, Kubernetes, or CI/CD pipelines.

Salary & Benefits

Datadog offers competitive compensation for Senior Atlassian Administrators in New York, reflecting our commitment to top talent in cloud monitoring and DevOps. Enjoy a comprehensive benefits package including:

• Competitive equity with stock options for long-term growth.
• Health insurance for family coverage.
• Commuter benefits and transportation reimbursements.
• Fitness reimbursements for gym and wellness programs.
• Professional development stipends for Atlassian certifications and conferences.
• Unlimited PTO, 401(k) matching, parental leave, catered meals, and more.

Why Join Datadog?

Datadog is the leading monitoring and security platform for cloud applications, trusted by thousands of innovative companies. As a Senior Atlassian Administrator, you'll work on cutting-edge integrations between Atlassian tools and Datadog's observability stack, ensuring our global teams have reliable, scalable collaboration platforms. Our hybrid New York office promotes creativity and relationships, while you contribute to a fast-growth environment powering the world's cloud infrastructure. Gain exposure to advanced DevOps practices, compliance standards, and SaaS ecosystems—all while advancing your career with unlimited learning opportunities.

Datadog's culture values innovation, collaboration, and work-life harmony. Join us to architect the future of enterprise IT operations at the intersection of Atlassian expertise and cloud observability.

How to Apply

Ready to elevate Datadog's Atlassian ecosystem? Apply now for the Senior Atlassian Administrator role in New York! Submit your resume and cover letter highlighting your Atlassian experience, automation skills, and passion for high-growth tech. We review applications on a rolling basis—don't miss your chance to join a leader in cloud monitoring.

Datadog is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.