About Cardinal Health

Cardinal Health, a global leader in healthcare services and products, stands at the forefront of the medical supply chain, empowering pharmacies, hospitals, and healthcare providers with innovative solutions. With annual revenues exceeding $200 billion, Cardinal Health operates across the United States and internationally, delivering essential medical products, pharmacy services, and logistics support. Our commitment to operational excellence and digital innovation positions us as a trusted partner in improving patient outcomes and healthcare efficiency. As a Fortune 500 company, Cardinal Health offers unparalleled stability and growth opportunities for IT professionals passionate about transforming employee experiences in a dynamic healthcare environment.

Role Overview

The Senior Engineer, IT Client Services position at Cardinal Health is a strategic leadership role focused on elevating the digital employee experience (DEX) across our nationwide operations. Reporting within the IT Client Services team, this senior-level engineer will spearhead initiatives to modernize end-user support, implement cutting-edge automation, and foster a proactive IT service culture. With a salary range reflecting the role's impact—from $87,700 to $145,350 annually, plus bonus eligibility—this position offers remote flexibility in a US-Nationwide-FIELD capacity. Ideal for seasoned IT professionals with expertise in endpoint management and service optimization, this role combines technical depth with strategic vision to drive business value through superior employee technology experiences.

Key Responsibilities

In this pivotal role, you will lead transformative projects that redefine how Cardinal Health's 50,000+ employees interact with technology daily. Key responsibilities include:

• Driving the development and evolution of the digital employee experience capability model, ensuring alignment with enterprise goals.
• Identifying and executing cross-functional DEX transformation opportunities for continuous employee experience improvement.
• Engaging with vendors, consulting partners, and industry leaders to evaluate and integrate leading-edge employee experience solutions.
• Championing a 'shift-left' culture through self-service capabilities, automation tools, and proactive support processes.
• Developing robust user feedback mechanisms to monitor and enhance employee sentiment and satisfaction.
• Providing oversight for platform upgrades, integrations, and operational health of critical end-user systems.
• Fostering partnerships within the broader DEX community to share insights and adopt best practices.

These responsibilities position you at the intersection of IT operations, employee engagement, and business strategy, with projects that have long-term impact on Cardinal Health's competitiveness.

Qualifications & Requirements

Cardinal Health seeks candidates with proven expertise in enterprise IT environments. Preferred qualifications include:

• Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent professional experience.
• 5+ years designing, implementing, and optimizing digital employee experience initiatives at scale.
• Strong financial acumen, including developing complex project business cases to justify investments.
• Deep knowledge of endpoint management metrics, end-user computing, ServiceNow, scripting/automation tools, and MS Office applications.
• Exceptional problem-solving, communication, and stakeholder management skills.
• Ability to travel 10-15% as needed.

At this senior level, you will analyze complex datasets, lead large-scope projects, mentor colleagues, and influence policies—applying advanced technical principles to deliver precedent-setting solutions.

Benefits & Perks

Cardinal Health invests in your total well-being with a comprehensive benefits package designed for modern professionals:

• Competitive medical, dental, and vision coverage.
• Generous paid time off (PTO) and paid parental leave.
• 401k savings plan with company match.
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs).
• myFlexPay for early wage access before payday.
• Short- and long-term disability coverage.
• Work-life resources, healthy lifestyle programs, and more.

Bonus eligibility adds financial upside, making this role a compelling opportunity for career advancement.

Career Growth

Cardinal Health fosters a culture of continuous development, with ample opportunities for senior engineers to advance into director-level IT leadership or specialized DEX architecture roles. Through mentorship programs, leadership training, and exposure to cross-functional projects, you'll build a robust career trajectory. Our IT organization emphasizes innovation, providing access to emerging technologies like AI-driven automation and advanced analytics—skills that propel professionals toward executive IT positions in healthcare.

Why Join Us

Joining Cardinal Health means contributing to a mission that touches millions of lives through reliable healthcare logistics and services. As a Senior Engineer in IT Client Services, you'll work in a collaborative, high-impact environment with flexible nationwide fieldwork, cutting-edge tools, and a team dedicated to excellence. With our stable growth, competitive compensation exceeding $159,000 potential, and focus on employee experience, this role offers professional fulfillment and personal success. The application window closes February 12, 2026—apply now to shape the future of DEX at a healthcare giant.

Role FAQs

What is the work arrangement for this role?

This is a US-Nationwide-FIELD position, offering flexibility with up to 10-15% travel.

Is prior ServiceNow experience required?

Preferred, alongside scripting and automation expertise for workflow optimization.

What salary and bonus can I expect?

Anticipated range $87,700-$145,350 USD, bonus eligible, determined by experience and location factors.

How does Cardinal Health support career development?

Through mentorship, project leadership, and access to industry-leading training resources.

What makes this role impactful?

You'll drive enterprise-wide DEX transformations, directly enhancing employee productivity and satisfaction.