About PepsiCo

PepsiCo is one of the world's leading food and beverage companies, with a diverse portfolio that includes iconic brands like Pepsi, Lay's, Gatorade, and Tropicana. Operating in over 200 countries, PepsiCo employs hundreds of thousands of people globally and is committed to sustainable growth, innovation, and delivering joy to consumers. In India, PepsiCo has a strong presence with manufacturing plants, distribution networks, and a focus on local talent development. As a Senior Executive in HR Operations Employee Services in Guwahati, Assam, you'll contribute to PepsiCo India's business unit agenda, enhancing employee experiences in a dynamic food and beverage environment.

Role Overview

The Senior Executive - HR Ops Employee Services role in Guwahati is pivotal in delivering best-in-class employee experiences across the full employee lifecycle, from hire to retire. Based at our plant in Assam, this position supports the People Experience & Operations team by driving on-ground processes with clear KPIs and service levels. You'll play a key role in PepsiCo India's digitization efforts, ensuring seamless operations for frontline, PCI, and NPCI workforces. This full-time opportunity is ideal for HR professionals passionate about employee services, process optimization, and compliance in the fast-paced food industry.

Key Impact Areas

Focus on talent acquisition, employee administration, digitization, compliance, and CoE-led interventions to support plant operations and HR service delivery.

Key Responsibilities

In this role, you'll wear multiple hats to ensure smooth HR operations:

• Drive frontline hiring by collaborating with employment exchanges, screening candidates, scheduling interviews, conducting background checks, and coordinating pre-employment testing.
• Manage onboarding for plant employees, ensuring adherence to H2O processes and completion of Day 1 and Functional Onboarding modules on myLearning.
• Handle contractual hiring in partnership with departments based on business needs.
• Serve as the first point of contact for employee queries on policies, benefits, payroll, schedules, and lifecycle processes.
• Administer learning programs, facilitate training, track progress, and ensure closure for targeted employee groups.
• Support engagement initiatives like Dil Se, Plant Days, and OHS, including communications and surveys.
• Lead BU digitization efforts, particularly T&A for PCI/NPCI, Schoox, and myServices workflows; identify streamlining opportunities.
• Ensure compliance with central, state, and local laws, including AIB audits, and maintain confidential employee files.
• Collaborate with Safety, Operations, and Welfare teams for training, certifications, and clearances.
• Coordinate CoE interventions like TM, TR, PE&O training, performance management (PMP phases), surveys, and core people processes.
• Provide logistics for learning, HR events, CoC training, rewards, and townhalls.
• Offer administrative support to plant leadership, manage reporting, and drive process improvements.

Qualifications & Requirements

To succeed, bring:

• 0-3 years of professional experience in HR, preferably operations or service delivery.
• Strong customer-centric focus with excellent employee experience skills.
• Superior time management to handle priorities, ambiguity, and conflicting demands.
• Proficiency in Microsoft Office and familiarity with HR tools/interfaces.
• Knowledge of Indian statutory laws; IR interface experience preferred.
• Process excellence, influencing, project management, communication, and stakeholder collaboration skills.

Functional Competencies

Demonstrated track record in HR ops, service delivery, and working with diverse internal teams.

Benefits & Perks

PepsiCo offers a rewarding package:

• Competitive estimated salary of INR 6.5L - 9.5L per annum, aligned with food & beverage sector standards.
• Performance-based incentives and bonuses.
• Comprehensive medical insurance, wellness programs, and family benefits.
• Access to learning platforms like myLearning and Schoox for skill development.
• Employee engagement programs including Dil Se and recognition events.
• Opportunities for career progression in a global organization.

Career Growth

At PepsiCo, your growth is our priority. This role offers exposure to end-to-end HR operations, digitization projects, and cross-functional collaboration. Excel here to advance into HR Business Partnering, Operations Management, or specialized CoE roles. PepsiCo invests in talent through structured development programs, mentorship, and global mobility opportunities, fostering long-term careers in the dynamic FMCG sector.

Why Join Us

Join PepsiCo in Guwahati to be part of a purpose-driven company focused on sustainable performance and positive change. Work in a collaborative plant environment, contribute to India's growth story, and enjoy work-life balance with a premium employer. PepsiCo values diversity, innovation, and employee well-being, making it an ideal place for HR professionals to thrive.

Role FAQs

Q: What is the experience level required?
A: 0-3 years in HR, with preference for operations experience.

Q: Is travel involved?
A: Primarily plant-based in Guwahati, with minimal travel for events or training.

Q: What tools will I use?
A: Microsoft Office, myLearning, Schoox, T&A systems, and HR workflows.

Q: How does PepsiCo support professional development?
A: Through training, CoE programs, PMP cycles, and career progression paths.

Q: What makes this role unique?
A: Direct impact on frontline employee experience, digitization, and compliance in a leading F&B plant.