Senior Manager Operations at Masco Corporation in Winston-Salem, NC

Discover an exciting career opportunity with Liberty Hardware, a Masco Company, as a Senior Manager Operations at their state-of-the-art Winston-Salem Distribution Center. If you're a seasoned operations leader passionate about supply chain excellence, team development, and driving continuous improvement in a dynamic home improvement industry, this role is your next step. With a competitive salary range of $90,000 - $130,000 USD, comprehensive benefits, and 100% onsite work in Winston-Salem, NC, Masco offers the stability and growth trajectory top talent seeks.

About Masco Corporation

Masco Corporation is a global leader in home improvement and building products, with iconic brands like Liberty Hardware empowering millions to transform their living spaces. Headquartered in Livonia, Michigan, Masco operates a portfolio of innovative companies focused on operational excellence, customer satisfaction, and inclusive cultures. Liberty Hardware, part of the Masco family, specializes in stylish, functional hardware solutions for cabinets, doors, and baths. At the Winston-Salem facility, you'll contribute to a high-volume distribution center supporting B2B and B2C channels. Masco's commitment to diversity, innovation, and the Masco Operating System (MOS) ensures every team member thrives in a collaborative environment. Join a company where people are the greatest strength, and long-range business goals align with personal career advancement.

Job Summary

Reporting to the Site Director, the Senior Operations Manager leads day-to-day operations for a multi-shift team at the Winston-Salem Distribution Center (140 Business Park Drive). This full-time, onsite role focuses on executing order fulfillment strategies, optimizing material flow, and fostering a culture of accountability and innovation. You'll drive KPIs in service, quality, cost, and safety while supporting Liberty Hardware's evolving needs in a fast-paced, high-impact setting. Ideal for logistics professionals with 8+ years of experience ready to scale operations through technology and team leadership.

Why This Role Stands Out

• Strategic influence on 1-3 year fulfillment plans
• Hands-on leadership across three shifts
• Exposure to warehouse automation and cutting-edge WMS tools
• Cross-functional partnerships with IT, HR, and customer service

Key Responsibilities

As Senior Manager Operations, you'll wear multiple hats—from tactical execution to strategic planning. Here's what success looks like:

• Operational Leadership: Oversee daily activities across shifts, delivering consistent results in service levels, quality control, cost efficiency, and safety compliance.
• Strategic Execution: Deploy the 1-3 year order fulfillment roadmap, adapting material flow for B2B and B2C demands.
• Performance Management: Define KPIs, leverage data analytics for reporting, and instill accountability for continuous improvement.
• Process Optimization: Utilize Warehouse Management Systems (WMS) and MOS tools to eliminate waste, boost efficiency, and elevate customer satisfaction.
• Team Development: Recruit, coach, and promote talent, building engagement and a robust leadership pipeline.
• Cross-Functional Collaboration: Align with inventory control, customer service, IT, HR, and more for seamless operations.
• Compliance & Quality: Maintain inventory accuracy, cycle counts, and adherence to customer/internal standards.
• Technology & Innovation: Champion automation projects and tech upgrades for scalability.
• Culture Champion: Embody Liberty's values of empowerment, adaptability, and high performance.

Skills & Qualifications

Masco seeks proven leaders who thrive in ambiguity. Key requirements include:

• Bachelor’s degree in business, supply chain, operations, or related field; Master’s/MBA preferred.
• 8+ years of progressive experience in logistics, warehousing, or distribution, with multi-shift management.
• Demonstrated success leading complex initiatives and driving change in fast-paced settings.
• Expertise in developing/implementing standard operating procedures (SOPs).
• Familiarity with warehouse automation, optimization tools, and advanced Excel/PowerPoint.
• Strong analytical mindset, strategic planning skills, and senior-level interpersonal presence.

Proficiency in Microsoft Office Suite is essential. If you excel in data-driven decision-making and relationship-building, you'll fit right in.

Benefits & Perks at Masco Corporation

Liberty Hardware invests in its people with industry-leading rewards:

• Competitive base salary ($90K-$130K) plus performance incentives
• Comprehensive health, dental, and wellness programs
• 401(k) retirement savings with company match and tuition reimbursement
• Robust professional development and leadership training
• Paid volunteer time off and community engagement programs
• Inclusive culture promoting diverse perspectives and work-life balance

Plus, enjoy onsite perks at the modern Winston-Salem facility, where innovation meets operational excellence.

FAQ

Q: Is this role remote or onsite?
A: 100% onsite at 140 Business Park Drive, Winston-Salem, NC.

Q: What shifts does this role oversee?
A: Multi-shift operations, including three shifts, in a distribution center environment.

Q: What experience level is required?
A: Senior-level with 8+ years in logistics/warehousing leadership.

Q: Does Masco support career growth?
A: Yes, through talent pipelines, development programs, and tuition reimbursement.

Q: Is Liberty Hardware an equal opportunity employer?
A: Absolutely—hiring based on merit, prohibiting discrimination on any basis.

Ready to lead operations at Masco? Apply now for this Senior Manager Operations role in Winston-Salem and transform your career in home improvement supply chain management. #MascoCareers #OperationsJobs #WinstonSalemJobs