Senior Site Reliability Engineer at Ford Motor Company in Dearborn, MI

About Ford

Ford Motor Company, headquartered in Dearborn, Michigan, is a global automotive leader revolutionizing mobility. With iconic brands like Ford and Lincoln, we pioneer electric vehicles, autonomous driving, and connected car technologies. Our commitment to innovation drives the future of transportation, powering millions worldwide. As a Senior Site Reliability Engineer, you'll contribute to Ford's digital transformation, ensuring seamless customer experiences through reliable platforms.

Role Overview

The Senior Site Reliability Engineer (SRE) at Ford plays a pivotal role in maintaining the reliability, performance, and scalability of the Ford Service Reservation Platform. This critical system supports service bookings, customer interactions, and operational efficiency across Ford's vast dealer network. You'll apply SRE principles, platform engineering, advanced observability, automation, and incident management to minimize downtime and optimize performance. Based in Dearborn, MI, this full-time position offers a chance to work on high-impact projects in a collaborative, innovative environment.

Why SRE at Ford?

In the automotive sector, reliability isn't optional—it's essential. Ford's platforms handle massive scale, from reservation systems to connected vehicle data. Your expertise will directly impact customer satisfaction and business outcomes.

Key Responsibilities

As a Senior SRE, your day-to-day will include:

• Designing and implementing reliability engineering practices for the Ford Service Reservation Platform and associated applications.
• Building advanced observability stacks using tools like Prometheus, Grafana, and ELK for real-time insights.
• Automating infrastructure provisioning, CI/CD pipelines, and operational tasks with Terraform, Ansible, and Kubernetes.
• Leading incident response, root cause analysis, and post-mortem reviews to prevent recurrence.
• Collaborating with development, product, and operations teams to enhance platform scalability and resilience.
• Proactively monitoring system health, capacity planning, and performance tuning for 99.99% uptime targets.
• Contributing to error budgets, SLO/SLI definitions, and chaos engineering experiments.

Qualifications & Requirements

To succeed in this role, you need:

• Bachelor's or Master's degree in Computer Science, Engineering, or equivalent experience.
• 5+ years of hands-on experience in SRE, DevOps, or platform engineering roles.
• Deep expertise in cloud platforms (AWS, Azure, GCP) and container orchestration (Kubernetes, Docker).
• Strong programming skills in Python, Go, or Java for automation and tooling.
• Proven track record in observability, monitoring, and alerting systems.
• Experience with incident management tools like PagerDuty and on-call rotations.
• Knowledge of automotive industry or high-traffic web services is a plus.
• Excellent problem-solving skills and ability to thrive in fast-paced environments.

Preferred Skills

Familiarity with Ford's tech stack, including microservices, Kafka for streaming, and SQL/NoSQL databases, will set you apart.

Benefits & Perks

Ford offers an exceptional compensation package designed for top talent:

• Estimated salary range: $165,000 - $225,000 USD annually, based on experience (includes 5-10% buffer over market rates).
• Comprehensive health benefits including medical, dental, vision, and wellness programs.
• 401(k) retirement savings with generous company match up to 6%.
• Paid parental leave, adoption assistance, and flexible work arrangements.
• Tuition reimbursement for advanced degrees and certifications.
• Employee discounts on Ford vehicles and services.
• On-site fitness centers, childcare, and dining at Ford World Headquarters.

Career Growth

At Ford, your career accelerates. Join a mentorship program, access leadership training, and rotate across teams in software, AI, and autonomy. Many SREs advance to Principal Engineer or SRE Manager roles. Ford's investment in employee development ensures long-term success in the evolving automotive tech landscape.

Professional Development Opportunities

Attend conferences like SREcon, earn certifications (CKA, AWS), and contribute to open-source projects with company support.

Why Join Us

Ford is more than a car company—it's a tech powerhouse. Work on platforms that power millions of service reservations daily, contributing to sustainable mobility. Dearborn's vibrant community, proximity to Detroit's tech scene, and Ford's inclusive culture make it ideal. Be part of a team that's redefining reliability in automotive software.

Role FAQs

What is the work environment like?

Hybrid model in Dearborn, MI, with collaborative teams and modern tools. Emphasis on work-life balance.

Is relocation assistance provided?

Yes, comprehensive relocation support for qualified candidates.

What tools does Ford use for SRE?

Kubernetes, Prometheus, Grafana, PagerDuty, Jenkins, and more.

How does Ford support diversity and inclusion?

Through employee resource groups, bias training, and equitable hiring practices.

Ready to drive Ford's reliability forward? Apply now for this Senior Site Reliability Engineer role in Dearborn, MI.