About Choice Hotels

Choice Hotels International, Inc. (NYSE: CHH) stands as one of the largest lodging franchisors worldwide, with a diverse portfolio spanning 22 brands across midscale, upscale, extended stay, and economy segments. From iconic names like Comfort Inn and Quality Inn to premium offerings such as Radisson, Radisson Blu, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson, Choice Hotels operates more than 7,400 hotels representing over 625,000 rooms in 45 countries and territories. The company's award-winning Choice Privileges loyalty program and co-brand credit card enhance guest experiences with fast reward nights and personalized perks. At Choice Hotels, cultural values like welcoming and respecting everyone, being bold, quick, curious, and showing integrity drive loyalty, growth, and the hospitality spirit. Employees benefit from hotel employee discounts across the portfolio, making it an ideal choice for hospitality professionals.

Role Overview

As a Server at the Radisson Hotel Nashville Airport, part of Choice Hotels' managed portfolio, your mission is to create 100% guest satisfaction through prompt, efficient, and genuine hospitality. Located just minutes from the airport and immersed in the vibrant energy of Music City, this role offers a welcoming, supportive, and teamwork-driven environment. If you're friendly, dependable, and passionate about making a difference, join a team dedicated to exceeding expectations in an upscale setting. This full-time position at Radisson Hotel Nashville Airport provides everyday opportunities to shine while building skills in a high-volume hospitality hub.

Key Responsibilities

Servers at Choice Hotels play a pivotal role in delivering the Radisson experience. Key responsibilities include providing food and beverage service in the restaurant and banquets, offering menu overviews, taking orders with detailed explanations, and organizing seamless delivery to guest tables or rooms. You'll replenish water, brew and pour coffee, clear tables using proper sanitation methods, and reset them quickly while polishing silver and folding linens. Daily cleaning of tables, chairs, and floors adheres to Choice Hotels, local, state, and county health guidelines. Assist the service team, set up beverage stations, and support banquet functions to meet and exceed guest expectations. Embody 'Yes I Can!' hospitality by listening empathetically, resolving issues proactively, and assuming personal responsibility for guest satisfaction.

Guest Service Excellence

Personal attention and teamwork are at the core, ensuring every interaction reflects genuine hospitality. Notice dissatisfaction early, apologize with empathy, find solutions, and follow through to uphold the 100% Guest Satisfaction standard.

Qualifications & Requirements

To thrive as a Server, candidates need a minimum of one year of restaurant serving experience, ideally in an upscale, high-volume environment. You must meet the minimum age to serve alcohol per Tennessee state law, with thorough knowledge of local, state, and federal liquor regulations. Excellent customer service, verbal communication skills, basic math proficiency for cash handling, and familiarity with Point of Sale systems (training provided) are essential. Highly organized individuals who prioritize effectively and manage time well will excel. A flexible schedule, including weekends and holidays, is required due to the 24/7 nature of hotel operations.

Physical Demands

The role demands physical stamina: lifting up to 25 pounds regularly and 75 pounds occasionally, maneuvering up to 150 pounds briefly, pushing/pulling carts up to 200 pounds, standing for extended periods, and setting up/taking down banquet fixtures like tables, chairs, and stages.

Benefits & Perks

Choice Hotels invests in its team with competitive benefits starting the 1st of the month following 30 days of service: a full package including health, dental, vision, short- and long-term disability, and auto insurance. After 90 days, enjoy a 401(k) Retirement Plan, paid vacation, sick time, 8 paid holidays, and paid bereavement. Reach one year for paid floating holidays. Plus, take advantage of hotel employee discounts across Comfort Inn, Quality Inn, Radisson, and more brands, enhancing your lifestyle in hospitality.

Career Growth

Choice Hotels fosters growth in a dynamic industry. Starting as a Server opens doors to advancement in upscale properties like Radisson, with training, mentorship, and opportunities across 7,400+ hotels. Build expertise in banquets, guest services, and management while embodying cultural values that inspire loyalty and the hospitality spirit. Nashville's thriving scene amplifies your career trajectory.

Why Join Choice Hotels

Join Choice Hotels for a supportive culture prioritizing genuine hospitality, teamwork, and bold innovation. At Radisson Hotel Nashville Airport, contribute to Music City's allure while accessing premier benefits, discounts on stays at Comfort Inn, Quality Inn, Radisson, and beyond, and a platform for long-term success. Be part of a global leader driving value for guests, franchisees, and shareholders.

Role FAQs

What experience is required?

Minimum one year in restaurant serving, preferably upscale high-volume.

What are the physical requirements?

Lifting 25-75 lbs, standing extended periods, handling heavy carts and fixtures.

What benefits start when?

Full health package after 30 days, 401(k) and PTO after 90 days, floating holidays after 1 year.

Is flexible scheduling needed?

Yes, including weekends and holidays for 24/7 operations.

Are hotel employee discounts offered?

Yes, across Choice Hotels brands like Radisson, Comfort Inn, and Quality Inn.