About Choice Hotels

Choice Hotels International, Inc. (NYSE: CHH) stands as one of the world's largest lodging franchisors, boasting over 7,400 hotels and more than 625,000 rooms across 45 countries. As a leader in midscale, extended stay, and upscale segments, Choice Hotels offers a diverse portfolio of 22 brands, including familiar names like Comfort Inn, Quality Inn, Radisson, Radisson Blu, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson. This extensive network ensures travelers find the perfect stay for any occasion, while driving value for franchise owners and shareholders.

The award-winning Choice Privileges loyalty program and co-brand credit card enhance guest experiences with fast rewards and personalized perks. At Choice Hotels, cultural values such as welcoming and respecting everyone, being bold, quick, curious, and showing integrity fuel success in fostering loyalty, growth, and the true hospitality spirit. Managed properties like Radisson Blu exemplify premium service standards.

Role Overview

As a Server at our Radisson property in Salt Lake City, Utah, you will be at the heart of creating unforgettable guest experiences. This full-time role demands a passion for hospitality, delivering 100% guest satisfaction through prompt, efficient service in an upscale lounge environment. Servers embody the Radisson experience by providing genuine hospitality, personal attention, and teamwork. Whether suggesting menu items, coordinating with chefs and bartenders, or resolving issues with empathy, you will exceed expectations and inspire loyalty.

This position suits energetic individuals ready to thrive in a dynamic 24/7 hotel operation, working flexible shifts including weekends and holidays. With Salt Lake City's vibrant tourism and business scene, you'll serve diverse guests while contributing to a hospitable atmosphere that defines Choice Hotels.

Key Responsibilities

Servers at Choice Hotels uphold the highest standards of service. Core duties include:

• Ensuring proper table setups and inspecting linens, silverware, china, and other items before use.
• Taking guest orders, offering beverage and food suggestions, and relaying to bartenders and kitchen staff.
• Serving food and beverages with proper garnishes, refilling drinks, and clearing dirty glasses, linens, and dishes.
• Responding to requests and complaints with personal responsibility, listening empathetically, and finding solutions.
• Closing bills via cash or credit, adhering to legal and company policies for alcohol service.
• Cleaning the lounge during and after events, and performing other tasks to maintain 100% guest satisfaction.

These responsibilities highlight the role's focus on efficiency, teamwork, and the 'Yes I Can!' spirit of genuine hospitality.

Qualifications & Requirements

To excel as a Server, candidates need:

• High school diploma or GED.
• At least 21 years old to serve alcohol.
• Two years of experience in an upscale hospitality environment preferred.
• Basic reading, writing, and arithmetic skills.
• Excellent customer service with ability to relate to all guests and management levels.
• Strong team spirit and flexible availability for weekends, holidays, and varying shifts.

Physical demands include lifting up to 25 pounds regularly and 75 pounds occasionally, maneuvering up to 150 pounds, pushing/pulling carts up to 200 pounds, standing for extended periods, and setting up banquet fixtures. Background checks, drug tests, and E-Verify participation are required. Choice Hotels is an equal opportunity employer.

Physical Demands

The role requires constant standing, occasional heavy lifting, and setup/teardown of tables, chairs, and stages in a fast-paced lounge setting.

Benefits & Perks

Choice Hotels values its team members with competitive compensation estimated at $32,000-$45,000 annually for Servers, reflecting hospitality sector rates in Salt Lake City with a buffer for performance. Additional perks include:

• Employee discounts on stays at Comfort Inn, Quality Inn, Radisson, and other brands worldwide.
• Flexible scheduling in a 24/7 operation.
• Teamwork-focused culture promoting work-life balance.
• Drug-free, supportive environment with training opportunities.
• Access to Choice Privileges perks for personal travel.

Career Growth

Choice Hotels invests in employee development, offering paths from Server to supervisory roles, banquet management, or beyond in our global portfolio. With 7,400+ properties, opportunities abound for bold, curious associates demonstrating integrity and quick service. Internal promotions, leadership training, and exposure to upscale brands like Radisson Blu position you for long-term success in hospitality.

Why Join Choice Hotels

Joining Choice Hotels means being part of a challenger brand leading in upscale and midscale lodging. In Salt Lake City, contribute to Radisson's premium experiences amid stunning mountain views and thriving events. Enjoy a hospitable culture, diverse brands like Comfort Inn and Quality Inn for career mobility, and the pride of delivering the hospitality spirit. Our at-will employment fosters flexibility, while equal opportunity policies ensure inclusivity. Stand out in hotel careers where your service inspires loyalty and growth.

Role FAQs

What is the work schedule like?

Flexible, including weekends, holidays, and shifts as business demands in our 24/7 operation.

Are there employee discounts?

Yes, significant discounts on rooms at Choice Hotels brands including Comfort Inn, Quality Inn, and Radisson properties worldwide.

What experience is required?

2 years in upscale service preferred; high school diploma and age 21+ required.

Is this a full-time position?

Yes, full-time with opportunities for overtime based on hotel needs.

Does Choice Hotels offer career advancement?

Absolutely, with training and paths to management across our 22-brand portfolio.