Service and Equipment Manager - PepsiCo Opportunity in Saint-Laurent, Quebec

About PepsiCo

PepsiCo is a global leader in the food and beverage industry, crafting and distributing beloved products enjoyed by over a billion people daily. With iconic brands like Pepsi, Lay's, Gatorade, and Quaker, PepsiCo drives innovation, sustainability, and positive change. In Canada, PepsiCo operates a robust network supporting Quebec and Atlantic markets, emphasizing operational excellence and customer satisfaction. As a Service and Equipment Manager in Saint-Laurent, Quebec, you'll contribute to this legacy, managing equipment lifecycle processes that power retail and foodservice growth.

Role Overview

The Service and Equipment Manager role at PepsiCo in Saint-Laurent, Quebec, is pivotal for supporting Quebec and Atlantic market efforts. You'll oversee installation, repair, collection, and return processes for equipment at the distribution hub for refurbishment. Balancing customer service reactivity, installation quality, and cost management while maintaining distribution facilities is key. This full-time position demands bilingual proficiency in English and French, leadership of supervisors, and up to 50% travel. Ideal for seasoned supply chain professionals ready to drive productivity and performance in the dynamic food and beverage sector.

Key Responsibilities

In this leadership role, you'll deliver strategic outcomes across operations, team development, and financial oversight. Core duties include:

• Delivering the annual capital plan for sales equipment to support business growth.
• Achieving targeted hourly productivity levels for technicians to optimize efficiency.
• Meeting key performance indicator (KPI) goals for client satisfaction and service delivery.
• Demonstrating control over processes, safety, and environmental standards, securing high audit scores and critical safety metrics.
• Leading and developing 5 supervisors while supporting frontline employee coaching and growth.
• Developing and executing the annual operating budget for costs, clients, and personnel responsibilities.
• Providing comprehensive period-end recaps on costs and customer service execution versus plan, communicating to internal stakeholders.
• Leading weekly and period meetings with sales teams to align inventory, planning, and equipment activation processes.

Operational Excellence Focus

Success hinges on balancing service quality with cost efficiency, ensuring seamless equipment flow from installation to refurbishment, all while upholding PepsiCo's safety and sustainability standards.

Qualifications & Requirements

PepsiCo seeks candidates with proven expertise in supply chain and leadership. Essential qualifications include:

• A required university degree in a relevant field such as business, supply chain, or engineering.
• In-depth knowledge of supply chain operational processes, including equipment movement, repair, parts management, and warehouse operations.
• Strong computer and analytical skills, particularly advanced proficiency in MS Office tools like Excel and PowerPoint.
• Bilingual fluency in English and French: French for client and frontline team interactions in Quebec, English for cross-Canada collaboration.
• Demonstrated ability to build strong stakeholder relationships and influence at all organizational levels.
• More than 5 years of proven people leadership, with a track record in coaching and employee development.

Additionally, expect up to 50% travel to support regional operations.

Benefits & Perks

PepsiCo offers a rewarding package tailored to your needs:

• Competitive salary estimated at CAD 65,000 - 95,000 annually, based on Food & Beverage sector rates in Canada.
• Comprehensive benefits program covering health, wellness, and financial security.
• A dynamic, inclusive culture where authenticity is celebrated.
• Inspiration through sustainability goals impacting people and the planet.
• A supportive team fostering professional growth and development opportunities.

Career Growth

At PepsiCo, career progression is a reality. This role positions you to lead teams, influence operations across Canada, and advance into senior supply chain or regional management. With structured development programs, coaching, and cross-functional exposure, you'll build skills for long-term success. PepsiCo's global scale provides pathways to innovate in equipment services, sustainability, and market expansion.

Why Join Us

Choose PepsiCo for a career where you can be yourself and make a global impact. Join innovators fabricating products for billions, in an environment welcoming diversity and driving change. In Saint-Laurent, Quebec, you'll lead equipment services fueling Quebec and Atlantic growth, with bilingual interactions bridging local and national teams. Dare to be your best in a company prioritizing people, planet, and performance.

Role FAQs

What is the estimated salary range?

Based on Canadian Food & Beverage sector rates for similar roles, expect CAD 65,000 - 95,000 yearly, with a 5-10% buffer for competitiveness.

Is bilingualism mandatory?

Yes, fluency in English and French is required for client, team, and cross-Canada communications.

What travel is involved?

Up to 50% travel to support regional operations and stakeholders.

What education is needed?

A university degree is required, plus 5+ years in leadership.

How does this role support PepsiCo's sustainability goals?

By managing equipment processes with environmental audits, safety controls, and efficient refurbishment, contributing to reduced waste and positive planetary impact.

This role offers a premium opportunity to lead at PepsiCo. Apply now to elevate your career in supply chain management.