Resume and JobRESUME AND JOB
SGS logo

CUSTOMER CARE EXECUTIVE (LABORATORY)

SGS

CUSTOMER CARE EXECUTIVE (LABORATORY)

full-timePosted: Jan 19, 2026

Job Description

Description

  • To handle daily sample receiving, registration, sorting & after sales service with client
  • Assist walk in client and incoming call regarding on lab test enquiry incuding to provide quotation to client
  • Communicate with client on the sample submission & any related issue.
  • Coordinate the lab testing process between Lab, Admin, Sales & Billing Department.
  • Direct liase with SGS affiliate for subcon job at oversea.
  • Handle any assigned task by superior.

Qualifications

Bachelor’s Degree in Science or any related field.

Additional Info

  • This position does not require travelling.
  • Location of the position is at Seksyen 22, Shah Alam, Selangor, Malaysia

Company Description

SGS is the world’s leading inspection, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 99,600 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

Locations

  • LOT 3 & 4, PERSIARAN JUBLI PERAK, SEKSYEN 22, 40300 SHAH ALAM, SELANGOR, MALAYSIA, SHAH ALAM, Selangor, Malaysia

Salary

Estimated Salary Rangemedium confidence

40,000 - 70,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Atención al clienteintermediate
  • Coordinación interdepartamentalintermediate
  • Gestión de muestrasintermediate
  • Comunicación efectivaintermediate

Required Qualifications

  • Bachelor’s Degree en Ciencia o campo relacionado (experience)

Responsibilities

  • Manejar recepción, registro y clasificación de muestras
  • Asistir clientes walk-in y llamadas para consultas de pruebas
  • Comunicar con clientes sobre envío de muestras
  • Coordinar proceso de pruebas entre Lab, Admin, Ventas y Facturación
  • Liaison directo con afiliados SGS para trabajos subcon

Target Your Resume for "CUSTOMER CARE EXECUTIVE (LABORATORY)" , SGS

Get personalized recommendations to optimize your resume specifically for CUSTOMER CARE EXECUTIVE (LABORATORY). Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "CUSTOMER CARE EXECUTIVE (LABORATORY)" , SGS

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Answer 10 quick questions to check your fit for CUSTOMER CARE EXECUTIVE (LABORATORY) @ SGS.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.

SGS logo

CUSTOMER CARE EXECUTIVE (LABORATORY)

SGS

CUSTOMER CARE EXECUTIVE (LABORATORY)

full-timePosted: Jan 19, 2026

Job Description

Description

  • To handle daily sample receiving, registration, sorting & after sales service with client
  • Assist walk in client and incoming call regarding on lab test enquiry incuding to provide quotation to client
  • Communicate with client on the sample submission & any related issue.
  • Coordinate the lab testing process between Lab, Admin, Sales & Billing Department.
  • Direct liase with SGS affiliate for subcon job at oversea.
  • Handle any assigned task by superior.

Qualifications

Bachelor’s Degree in Science or any related field.

Additional Info

  • This position does not require travelling.
  • Location of the position is at Seksyen 22, Shah Alam, Selangor, Malaysia

Company Description

SGS is the world’s leading inspection, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 99,600 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

Locations

  • LOT 3 & 4, PERSIARAN JUBLI PERAK, SEKSYEN 22, 40300 SHAH ALAM, SELANGOR, MALAYSIA, SHAH ALAM, Selangor, Malaysia

Salary

Estimated Salary Rangemedium confidence

40,000 - 70,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Atención al clienteintermediate
  • Coordinación interdepartamentalintermediate
  • Gestión de muestrasintermediate
  • Comunicación efectivaintermediate

Required Qualifications

  • Bachelor’s Degree en Ciencia o campo relacionado (experience)

Responsibilities

  • Manejar recepción, registro y clasificación de muestras
  • Asistir clientes walk-in y llamadas para consultas de pruebas
  • Comunicar con clientes sobre envío de muestras
  • Coordinar proceso de pruebas entre Lab, Admin, Ventas y Facturación
  • Liaison directo con afiliados SGS para trabajos subcon

Target Your Resume for "CUSTOMER CARE EXECUTIVE (LABORATORY)" , SGS

Get personalized recommendations to optimize your resume specifically for CUSTOMER CARE EXECUTIVE (LABORATORY). Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "CUSTOMER CARE EXECUTIVE (LABORATORY)" , SGS

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Answer 10 quick questions to check your fit for CUSTOMER CARE EXECUTIVE (LABORATORY) @ SGS.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.