Description

Main Responsibilities and Tasks:

• Coordinate and monitor all day-to-day operations of the Department;
• Review and approve all internal reports issued at the Division;
• Responsible for establishing necessary instructions/documents to perform services;
• Ensure the implementation of the company's quality management system at the Division in coordination with the Line Manager;
• Ensure regular file processing, from nomination to invoicing;
• Follow-up with the Line Manager to resolve discrepancies observed during the execution of services;
• Monitor and resolve any customer complaints, together with the Line Manager;
• Interface between the company and customers.
• Identify inspectors training needs to update their service execution skills, in line with Division Manager;
• Identify and evaluate responsibilities and description of teamwork and monitor performance;
• Ensure the application of the group’s code of ethics and good conduct;
• Prepare and coordinate the calibration program/plan for equipment;
• Prepare and review all work standards and procedures;
• Perform all additional tasks that are delegated by the superior to assist in achieving the Division objectives.

• Familiar with ISO's 9001, 14001, 45001 and 17025.
• Proficiency in Portuguese and English.
• Practical computer knowledge from the user's point of view of MS Word, Excel, PowerPoint, CRM System programs (is an advantage).

Qualifications

Education and Competence:

• Honor's Degree in Geology, Mining or other related areas.
• Five (05) years of proven experience, at least two of them in a similar position.
• Good Verbal & Written skills, and the ability to communicate at all levels.
• Flexible, self-motivated, and enthusiastic.
• Excellent planning and organizational skills.
• Excellent administration skills including filing and maintaining records.
• Able to work effectively with minimal management guidance/supervision.
• Personal commitment to achieving high performance within the workplace.
• Goals and results orientated.
• Comitment with Integrity.
• Have team spirit and ability to deal with new and unusual situations.
• Commitment to the organization’s objectives;
• Persevering.

Additional Info

Company Description

SGS Mozambique, Lda affiliate of SGS (Société Générale de Surveillance, SA), World’s Leading Testing, Inspection and Certification company, recognized as the global benchmark for sustainability, quality, and integrity. With more than 99.600 employees and 2.600 offices and laboratories around the world. Operate in all Mozambique, since 1962, with 3 regional offices in Maputo, Beira and Nacala is looking for Minerals Coordinator based in Tete, and reporting to Minerals Operations Manager, under the below terms of reference: