Description

• Identify, initiate and lead in enhancement process in align with Group and business direction
• Drive for improvement and sustainability on laboratory process and methodology by continuously review and improve existing methodology and process flow
• Regularly communicate with Global Technical Support team on method alignment, new methodology development, recall case and technical exchange
• Handle escalated query and potential complaint professionally and work with business team to minimize the business impact
• Review the effectiveness of the implemented and improved test methodology, process flow and take necessary action to rectify flow/ method when needed
• Evaluate, assess and approve Approved Signatory and Validator as per established Quality Procedure
• Evaluate and approve new or existing Technical document under Quality Management System (QMS)
• Respond fast to business development need by research, study and develop new methodology which is fit for intended purpose
• Lead method development process on resource management ,timeline management and document review
• Collaborate with Quality team to plan and identify on area of improvement.
• Lead technical analyst on providing technical training and assessment to ensure the analysts are technically competent.
• Provide technical guidance /guideline / briefing for business team when needed
• Work with Quality team to on verification of identified root cause and corrective action
• Provide technical support to all MBL laboratories
• Supervise to ensure Good Housekeeping and Good Laboratory practice in the laboratory.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Qualifications

• Bachelor degree in Science or related field from recognized university/college.
• Minimum 3 years proven track record in relevant analytical laboratory testing activities.
• Proficient in MS ISO/IEC 17025 requirements.
• Proficient & experience in handling chemical & microbiological related testing
• Good personality, independent and a good team leader.

Additional Info

Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world