About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving premium coffee, tea, and food to millions daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. At Starbucks, we prioritize creating a welcoming third place between home and work, where customers connect over handcrafted beverages and fresh pastries.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who embody our core values of diversity, equity, inclusion, and sustainability. We're committed to ethical sourcing, with 99% of our coffee ethically sourced through Coffee and Farmer Equity (C.A.F.E.) Practices. As a Shift Supervisor in Altoona, Wisconsin, you'll join a dynamic team at Store #67071 on HWY 53 and River Prairie, contributing to our legacy of excellence in the retail food and beverage sector.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up during busy shifts. You'll oversee store operations, coach baristas, and ensure every customer leaves with a smile. This full-time opportunity in Altoona, WI, offers flexible hours, including early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a fast-paced retail environment.

As a Shift Supervisor, you'll bridge the gap between barista and store manager, directing the work of others while maintaining our high standards for quality beverages and food products. With strong interpersonal skills and the ability to build relationships, you'll foster a positive team culture that aligns with Starbucks' partner-first philosophy.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies, including quality beverage and food preparation, cash handling, safety, and security.
• Coaching team members in preparing food and beverages to standard recipes or customizing orders based on customer preferences, such as temperature adjustments or ingredient substitutions.
• Delegating tasks and coordinating the efforts of two or more employees to keep the store running smoothly during peak times.

Customer Focus

Constant interaction with customers is at the heart of the role. You'll fulfill requests promptly, resolve issues with empathy, and create memorable experiences that keep guests coming back to our Altoona location.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks Store #67071, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and the ability to work collaboratively as part of a team.
• Flexibility for varied shifts and commitment to building lasting relationships with partners and customers.

No formal education beyond high school is required, but a passion for coffee and people is essential. Reasonable accommodations are available for qualified individuals with disabilities.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University (ASU) with no out-of-pocket costs for tuition.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, giving you ownership in our success.
• Spotify Premium: Enjoy a free subscription to stream your favorite music on the job.
• Free Coffee and Food Markouts: Take home coffee, tea, and food items daily to share with friends and family.
• 401(k) with Company Match: Secure your future with retirement savings and generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts. Estimated salary for this role in Altoona, WI, ranges from $36,000 to $46,000 annually, depending on experience and performance.

Career Growth at Starbucks

Starbucks invests in your development with robust training programs, leadership workshops, and clear paths to advancement. Many of our store managers and district leaders started as Shift Supervisors. With internal mobility opportunities across thousands of U.S. stores, your career at Starbucks can lead to district management, corporate roles, or even international assignments. We promote from within 80% of the time, ensuring dedicated partners like you have a shot at the top.

Training and Development

From day one, you'll access Starbucks University for online courses on leadership, customer service, and barista skills. Ongoing coaching helps you excel and prepare for promotions.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to make an impact. In Altoona, Wisconsin, you'll serve a vibrant community while enjoying a supportive work culture that values work-life balance and inclusivity. Our commitment to sustainability, community involvement, and partner well-being makes us a top employer in the coffee industry. With competitive pay, unbeatable benefits, and endless growth potential, this Shift Supervisor role is your gateway to a rewarding career.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store operations.

Q: Is experience required?
A: Yes, at least six months in customer service and task delegation.

Q: What benefits are immediate?
A: Free coffee markouts and partner discounts start right away, with full benefits after eligibility.

Q: How do I apply?
A: Visit our careers site and search for Store #67071 in Altoona, WI. Apply now to join the Starbucks family!

This role offers a premium opportunity to lead with purpose at Starbucks Coffee Company. Estimated word count: 1050+.