About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating welcoming Third Place environments where communities connect.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our values to life. We prioritize diversity, equity, and inclusion, fostering a culture where every partner feels valued and empowered. Joining Starbucks means becoming part of a legacy of innovation, sustainability, and community impact.

Role Overview

As a Shift Supervisor at Starbucks Store# 09901 located at Napa Junction & Hwy 29 in American Canyon, California, you will play a pivotal role in leading your team during shifts to deliver outstanding customer experiences. This position is ideal for motivated individuals with retail or food service experience who thrive in fast-paced environments. Shift Supervisors ensure smooth operations, coach baristas on beverage and food preparation, and uphold Starbucks' high standards for quality, safety, and service.

This full-time role offers flexible scheduling to fit your lifestyle, including early mornings, evenings, weekends, nights, and holidays. With a focus on team leadership and customer satisfaction, you'll build meaningful relationships while advancing your career in the coffee industry.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of store operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes such as temperature, quantity of ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the tasks of two or more team members to ensure efficient operations.

Leadership and Team Support

Direct the work of others, fostering a collaborative team environment. Use your strong interpersonal skills to build relationships, motivate partners, and resolve issues swiftly.

Qualifications & Requirements

To succeed as a Shift Supervisor, you should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic retail setting.
• Effective oral communication skills and knowledge of the retail environment.
• Strong interpersonal skills, ability to work as part of a team, and capacity to build lasting relationships with customers and colleagues.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks provides training to help you excel.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Eligible partners receive stock options, making you a true owner in the company.
• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Spotify Premium: Enjoy a free subscription as part of our partner perks.
• Free Coffee and Food Markouts: Complimentary drinks and food during shifts, plus discounts for friends and family.
• 401(k) with Company Match: Secure your future with robust retirement savings options.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on products and travel.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for roles like Assistant Store Manager, Store Manager, and beyond. Our internal mobility program has helped thousands of partners advance—over 70% of our store managers started as hourly partners. Access free training, mentorship, and leadership development programs to accelerate your career in retail management, operations, or even corporate roles.

Training and Development

From barista basics to advanced leadership courses, Starbucks invests in your growth with ongoing education and skill-building opportunities.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in American Canyon means more than a job—it's a chance to lead with purpose. Work in a vibrant community near Napa Valley, serving customers who appreciate premium coffee and genuine hospitality. Be part of a company that prioritizes sustainability, ethical sourcing, and social impact. With competitive pay estimated at $38,000-$48,000 annually (based on market rates for California), plus unbeatable benefits, this role offers stability and excitement. Stand out in the retail and food sector by applying today and brewing your future with Starbucks.

Role FAQs

What is the estimated salary for this position?

Based on market rates for Shift Supervisors in California's retail/food sector, expect $38,000-$48,000 per year, with opportunities for performance-based increases.

Is this a full-time role?

Yes, this is a full-time position with flexible scheduling.

What benefits does Starbucks offer Shift Supervisors?

Benefits include Bean Stock, 100% ASU Online tuition coverage, Spotify Premium, free coffee markouts, and 401(k) matching, among others.

Do I need prior supervisory experience?

At least six months delegating tasks or coordinating teams is required, plus customer service experience.

How do I apply?

Search for Store# 09901 in American Canyon, CA on the Starbucks careers site and submit your application today!