About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer experiences, and a commitment to sustainability. In the United States, Starbucks operates thousands of stores, including in vibrant communities like Ames, Iowa. As a Shift Supervisor at Store# 11352 on Lincoln Way & Washington, you'll be part of a team that creates inspiring moments in every neighborhood, fostering connections over thoughtfully crafted beverages and food.

Role Overview

The Shift Supervisor role at Starbucks in Ames, Iowa, is a dynamic leadership position perfect for motivated individuals with retail experience. In this full-time role, you'll oversee store operations during your shift, ensuring smooth execution of service standards while coaching baristas to deliver the Starbucks experience. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this position demands reliability and a passion for team leadership. Estimated salary ranges from $35,000 to $45,000 annually, based on market rates for retail supervisors in Iowa, offering competitive pay in the food and beverage sector.

Why This Role Stands Out

As a Shift Supervisor, you'll bridge the gap between barista and store manager, gaining hands-on leadership experience in a fast-paced retail environment. This position is ideal for those looking to advance within Starbucks' renowned career ladder, where internal promotions are common.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, including adjustments like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members.

These duties ensure the store runs efficiently, delivering the premium Starbucks experience every shift.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Ames, candidates need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills, strong interpersonal abilities, and knowledge of the retail environment.
• Team-oriented mindset with the ability to build relationships and work collaboratively.

No formal degree is required, but a high school diploma or equivalent is preferred. Starbucks values diverse backgrounds and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set it apart as an employer of choice:

• 100% Tuition Coverage: Starbucks College Achievement Plan covers full tuition for online bachelor's degrees from Arizona State University (ASU Online), no strings attached.
• Bean Stock: Equity grants that make you a partner in the company's success.
• Spotify Premium: Free subscription as part of employee perks.
• Free Coffee and Food Markouts: Enjoy complimentary beverages and food during shifts.
• 401(k) with Company Match: Robust retirement savings plan with generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and employee discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive training through Starbucks' leadership programs, paving the way for roles like Assistant Store Manager or Store Manager. Over 70% of Starbucks leaders started in hourly positions. In Ames, Iowa, opportunities abound for advancement within the district and beyond, with clear paths to regional and corporate roles. Regular performance reviews and coaching ensure your growth aligns with business needs.

Training and Development

New Shift Supervisors undergo comprehensive onboarding, including barista skills refreshers, leadership workshops, and safety protocols. Ongoing e-learning modules keep you ahead in coffee trends and customer service excellence.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Ames means more than a job—it's a chance to lead with purpose. Work in a supportive culture that prioritizes inclusivity, sustainability, and community impact. Starbucks' commitment to ethical sourcing, with 99% of coffee ethically sourced, aligns with values-driven careers. In Ames, contribute to a local store that serves Iowa State University students and residents, building lasting community ties. With competitive pay, unparalleled benefits, and global opportunities, Starbucks empowers you to thrive.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Is experience required?
A: Yes, at least six months in customer service and team coordination.

Q: What benefits start immediately?
A: Eligible partners receive benefits like tuition coverage, Bean Stock, and free drinks from day one.

Q: How do I apply?
A: Visit the Starbucks careers site and search for Store# 11352 in Ames, Iowa.

Q: Is this a full-time role?
A: Yes, full-time employment with opportunities for overtime.

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