About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we source ethically grown coffee from around the world, crafting beverages and food items that delight millions daily. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor at our Glencoe Crossing store in Ann Arbor, Michigan, you'll be part of a dynamic team driving this mission forward in a vibrant community known for its university culture and innovative spirit.

Role Overview

The Shift Supervisor role at Starbucks Store# 11966 in Glencoe Crossing, Ann Arbor, is a leadership position perfect for motivated individuals ready to guide barista teams during shifts. You'll oversee operations, ensure top-tier service, and contribute to a welcoming store environment. This full-time opportunity demands flexibility for early mornings, evenings, weekends, nights, and holidays, offering a chance to grow within a supportive retail setting. With strong emphasis on team coordination and customer satisfaction, Shift Supervisors embody Starbucks' values of connection and excellence.

Key Responsibilities

As a Shift Supervisor, your daily impact includes:

• Maintaining regular and consistent attendance and punctuality, upholding store standards with or without reasonable accommodations.
• Working flexible hours to meet operational needs, including early mornings, evenings, weekends, nights, and holidays.
• Enforcing store operating policies, from providing quality beverages and food products to expert cash handling, safety, and security measures.
• Preparing and coaching team members on food and beverage preparation, adhering to standard recipes or customizing orders with adjustments like temperature, ingredient quantities, or substitutions.
• Delegating tasks and coordinating the efforts of two or more employees to ensure smooth operations.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Ann Arbor, candidates should possess:

• At least six months of experience in customer-facing roles requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Proven ability to direct the work of others and learn quickly in a fast-paced environment.
• Effective oral communication skills, strong interpersonal abilities, and knowledge of the retail environment.
• Capacity to work collaboratively as part of a team while building meaningful relationships with colleagues and customers.

No formal education beyond high school is required, but a passion for coffee, service, and leadership is essential. Starbucks welcomes diverse backgrounds and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• 100% Tuition Coverage: Pursue a bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as a partner-owner in the company.
• Spotify Premium: Enjoy a complimentary subscription to enhance your daily playlist.
• Free Coffee and Food Markouts: Indulge in complimentary drinks and food items during shifts.
• 401(k) with Company Match: Build retirement savings with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on merchandise.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll access leadership training programs, mentorship opportunities, and pathways to roles like Store Manager, District Manager, or corporate positions. Many of our executives started as baristas. With internal mobility across thousands of U.S. stores, including Ann Arbor's bustling locations, your career trajectory is limitless. Take advantage of Starbucks College Achievement Plan for tuition-free education and skill-building workshops tailored to retail leadership.

Training and Development

New Shift Supervisors receive hands-on training in barista skills, team management, and operational excellence. Ongoing e-learning modules cover customer service trends, food safety, and inventory management, ensuring you're always ahead.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In Ann Arbor, contribute to a store serving University of Michigan students, locals, and visitors with handcrafted beverages that create moments of joy. Experience a culture valuing inclusivity, innovation, and impact. Starbucks partners lead with purpose, from sustainable sourcing to community giveback programs. With competitive pay estimated at $38,000-$48,000 annually for this role in Michigan, plus unparalleled benefits, this is your chance to elevate your career while making a difference.

Role FAQs

What shifts will I work?

Flexible scheduling includes early mornings, evenings, weekends, nights, and holidays to match store needs.

Is prior supervisory experience required?

Yes, at least six months delegating tasks or coordinating teams.

What benefits are available immediately?

Benefits like free coffee markouts start on day one; others upon eligibility.

How do I apply?

Search for Store# 11966 Glencoe Crossing on Starbucks careers site and submit your application today.

Does Starbucks offer accommodations?

Yes, we provide reasonable accommodations for attendance, work, and more.

Ready to lead at Starbucks? Apply now and brew your future in Ann Arbor.