About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities connect.

In the United States, Starbucks offers dynamic career opportunities in retail, from baristas to leadership roles like Shift Supervisor. Appleton, Wisconsin, is home to Store #19192 at College Avenue & Bluemound, a vibrant location serving the local community with the signature Starbucks experience.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Appleton, Wisconsin, you will play a pivotal role in leading your team during shifts, ensuring exceptional customer service, and upholding our high standards for product quality and store operations. This position is ideal for motivated individuals with retail or food service experience who thrive in fast-paced environments and enjoy coaching others to success. Shift Supervisors at Starbucks are key leaders who model partnership, deliver outstanding results, and contribute to a positive store culture.

You'll oversee daily operations, coach baristas on beverage and food preparation, handle cash transactions securely, and maintain a safe, welcoming store environment. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this role offers the chance to grow within a supportive team while building skills in leadership and customer engagement.

Key Responsibilities

Shift Supervisors at Starbucks are responsible for driving store performance through hands-on leadership. Core duties include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to ensure smooth operations.

Leadership Focus

Direct the work of others, foster teamwork, and build relationships to create a collaborative atmosphere. Your ability to learn quickly and communicate effectively will be essential in motivating your team and resolving issues on the fly.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Appleton, WI, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the efforts of two or more employees.
• Strong ability to direct the work of others and build relationships within a team.
• Effective oral communication skills and knowledge of the retail environment.
• Interpersonal skills, quick learning ability, and the capacity to work collaboratively.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is key. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• 100% Tuition Coverage: Starbucks College Achievement Plan covers full tuition for online bachelor's degrees at Arizona State University (ASU Online).
• Bean Stock: Equity grants that make you a partner in the company's success.
• Spotify Premium: Free subscription to enjoy music on the job and beyond.
• Free Coffee & Drink Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) Match: Generous company matching contributions to help you save for retirement.

Additional perks include health insurance, paid time off, mental health resources, and employee discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests in your development with comprehensive training, leadership programs, and clear paths to advancement. Many District Managers and Store Managers started as Shift Supervisors. Access online learning platforms, mentorship, and opportunities to relocate or move into corporate roles. In Appleton, you'll join a supportive district with room to grow regionally or nationally.

Training & Development

From barista basics to advanced leadership courses, Starbucks provides ongoing education to build your skills and confidence.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that prioritizes people, communities, and sustainability. In Appleton, Wisconsin, you'll contribute to a store that serves as a community hub, fostering connections over every cup. Enjoy competitive pay estimated at $36,000-$46,000 annually, meaningful work, and a culture of inclusivity. Starbucks partners are empowered to make decisions, innovate, and grow personally and professionally.

With our global reach and local impact, this Shift Supervisor role offers stability, excitement, and endless potential. Apply now to elevate your career at Starbucks Coffee Company.

Role FAQs

What is the estimated salary for this role?

Based on market rates for Shift Supervisors in Appleton, WI, expect $36,000-$46,000 USD yearly, depending on experience and performance.

Is this a full-time position?

Yes, this is a full-time role with flexible scheduling to fit your lifestyle.

What benefits are available immediately?

Eligible partners receive benefits like tuition coverage, Bean Stock, Spotify Premium, free drinks, and 401(k) match from day one.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to others is required.

How do I apply?

Search for Store #19192 on Starbucks careers site and submit your application today!