About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With thousands of stores across the United States and globally, Starbucks offers high-quality coffees, teas, and handcrafted beverages alongside fresh food items. Founded in 1971 in Seattle, Washington, the company has grown into a cultural icon, emphasizing ethical sourcing, sustainability, and community engagement. At Starbucks, every partner (that's what we call our employees) plays a vital role in creating meaningful connections with customers. As a Shift Supervisor at our Lee Heights Shops location in Arlington, Virginia, you'll be at the heart of this mission, leading a dynamic team in a vibrant retail environment.

Role Overview

The Shift Supervisor position at Starbucks Store #14374 in Arlington, Virginia, is a leadership role designed for motivated individuals ready to take charge during shifts. This full-time opportunity involves overseeing store operations, ensuring top-tier customer service, and fostering a positive team atmosphere. Shift Supervisors are the operational backbone of the store, handling everything from cash management to coaching baristas on beverage perfection. With flexible hours that include early mornings, evenings, weekends, nights, and holidays, this role demands reliability and adaptability. If you thrive in a fast-paced retail setting and have a passion for coffee and people, this is your chance to elevate your career at Starbucks.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are pivotal to smooth store operations and exceptional customer experiences. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies and standards, such as providing quality beverages and food products.
• Managing cash handling, store safety, and security protocols meticulously.
• Preparing and coaching the team on food and beverage preparation to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members effectively.
• Directing the work of others to meet performance goals and uphold Starbucks' high standards.

Daily Leadership Focus

During your shift, you'll actively build relationships with customers and partners, resolve issues swiftly, and model the Starbucks culture of warmth and inclusivity. This role requires hands-on involvement in all aspects of store operations, from opening and closing procedures to peak-hour rush management.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should bring a blend of experience, skills, and personal attributes. Essential qualifications include:

• At least six months of experience in a customer-facing role involving constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and ability to work collaboratively as part of a team.
• Capacity to build lasting relationships with customers and colleagues.

No formal education beyond high school is required, but a passion for hospitality and leadership is key. Starbucks values diversity and provides reasonable accommodations where needed.

Benefits & Perks

Starbucks offers an unmatched benefits package that sets it apart in the retail and food service industry. As a Shift Supervisor, you'll enjoy:

• Bean Stock: Equity in the company through stock grants, allowing you to share in Starbucks' success.
• 100% Tuition Coverage: Full reimbursement for online degrees from Arizona State University (ASU Online), empowering your educational dreams.
• Spotify Premium: Complimentary subscription to enhance your personal time.
• Free Coffee and Drink Markouts: Enjoy Starbucks products daily at no cost.
• 401(k) with Company Match: Secure your future with robust retirement savings support.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits are available from day one for eligible roles, making Starbucks a top employer for work-life balance.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll have access to leadership training programs, mentorship, and clear paths to advancement—many district and store managers started as baristas or supervisors. With internal promotion rates among the highest in retail, your hard work can lead to roles like Assistant Store Manager, Store Manager, or beyond into operations, merchandising, or corporate positions. Starbucks' commitment to growth ensures you're not just working a job, but building a career.

Training and Development

From onboarding to ongoing workshops, Starbucks provides tools like the Barista Basics certification and leadership academies to hone your skills. Performance reviews and coaching sessions help you progress swiftly.

Why Join Starbucks

Joining Starbucks means becoming part of a global community that values inclusivity, innovation, and impact. In Arlington, Virginia, at Lee Heights Shops, you'll serve a diverse neighborhood while contributing to sustainability initiatives like our Greener Stores promise. The premium experience of leading at Starbucks combines purpose with professional fulfillment—delivering moments of connection over every cup. With competitive pay estimated at $38,000-$48,000 annually (based on market rates for the role and location), plus unparalleled benefits, this is more than a shift; it's a stepping stone to extraordinary opportunities.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Eligible partners receive benefits like tuition coverage, Bean Stock, and free drinks from day one.

Is this a full-time position?

Yes, full-time employment with opportunities for overtime during peak periods.

How do I apply?

Search for Store #14374 in Arlington, VA, on the Starbucks careers site and submit your application today.