About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we're more than just coffee—we're about creating meaningful connections, fostering inclusive communities, and inspiring our partners (that's what we call our employees) to reach their full potential. In Auburn Hills, Michigan, our Store# 02552 at Squirrel & University embodies this mission, offering a welcoming space for locals to connect over exceptional drinks and bites.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Auburn Hills, Michigan, you'll step into a leadership role that empowers you to guide a team, deliver outstanding customer experiences, and uphold our high standards of quality and service. This position is perfect for motivated individuals with retail or food service experience who thrive in dynamic environments. You'll coach baristas, manage store operations during shifts, and ensure every customer leaves with a smile. With flexible scheduling and robust career development opportunities, this role at Store# 02552 is your gateway to advancing within one of the most admired brands in the world.

Why Shift Supervisor?

Shift Supervisors are the heartbeat of our stores, blending hands-on barista skills with leadership prowess. You'll handle everything from crafting lattes to resolving customer needs, all while modeling Starbucks' values of warmth, connection, and excellence.

Key Responsibilities

In this full-time role, your days will be filled with impactful tasks that keep our Auburn Hills store running smoothly:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Adhere to store operating policies, delivering quality beverages and food products while managing cash handling, safety, and security protocols.
• Prepare beverages and coach team members on recipes, including customizations like temperature adjustments, ingredient quantities, or substitutions.
• Delegate tasks and coordinate the efforts of two or more employees, directing workflows to ensure peak efficiency during busy shifts.

Daily Impact

Expect to interact constantly with customers, build team morale, and contribute to a positive store culture that reflects Starbucks' commitment to humanity.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Auburn Hills, bring these qualifications to the table:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct others, learn quickly, and communicate effectively orally.
• Strong knowledge of retail environments, interpersonal skills, and team-building abilities.
• Availability for flexible scheduling, including early mornings, evenings, weekends, nights, and holidays.

No Experience? No Problem

While prior leadership helps, Starbucks invests in passionate partners ready to grow. If you have barista or retail experience, you're off to a great start.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize your well-being and future:

• Bean Stock: Eligible partners receive Starbucks stock options, making you a true owner in our success.
• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost—over 25,000 partners have benefited.
• Spotify Premium: Enjoy ad-free music to soundtrack your life and shifts.
• Free Coffee & Food Markouts: Complimentary drinks and food during shifts, plus discounts for friends and family.
• 401(k) with Company Match: Secure your retirement with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner clubs for exclusive events.

Career Growth at Starbucks

Starbucks is committed to your professional journey. Shift Supervisors often advance to roles like Assistant Store Manager or Store Manager within 1-2 years. Our leadership development programs, mentorship opportunities, and internal mobility mean 70% of our managers started as hourly partners. In Auburn Hills, you'll gain hands-on experience that propels you toward district or regional leadership, with endless possibilities in operations, merchandising, or even corporate roles at our Seattle headquarters.

Training & Support

From day one, you'll receive world-class training on coffee craftsmanship, leadership, and business acumen, ensuring you're set up for success.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values diversity, equity, inclusion, and sustainability. We're leaders in ethical sourcing—100% of our coffee is ethically sourced—and community impact through initiatives like the Starbucks Foundation. In Auburn Hills, Michigan, you'll be part of a tight-knit team at Store# 02552, serving the local community while enjoying a supportive culture that celebrates your unique contributions. With competitive pay estimated at $36,000-$46,000 annually (based on market rates), plus tips and benefits, this is more than a job—it's a career launchpad.

Role FAQs

Q: Is this a full-time position?
A: Yes, Shift Supervisor roles at Starbucks are full-time, offering stable hours and benefits eligibility.

Q: What experience is required?
A: Six months in customer service and task delegation; barista or retail background is ideal.

Q: Are weekends and holidays required?
A: Flexible availability is essential, including peak times like weekends and holidays.

Q: How do benefits like tuition coverage work?
A: Once eligible, enjoy 100% coverage for ASU Online degrees—no strings attached.

Q: What's the salary range?
A: Estimated $36,000-$46,000 yearly, varying by experience, location, and performance, plus tips.

Q: How do I apply?
A: Visit Starbucks careers site, search for Store# 02552 in Auburn Hills, MI, and submit your application today!