About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we source ethically grown coffee from around the world, roasting it to perfection in our state-of-the-art facilities. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor at our Austin, Texas location (Store# 06386, WESTGATE & WILLIAM CANNON), you'll be part of a dynamic team that brings this mission to life daily.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to take charge during shifts. In this full-time position, you'll oversee store operations, coach baristas, ensure top-tier service, and maintain our high standards for food and beverage quality. Located in vibrant Austin, Texas, this role offers the chance to work in a fast-paced retail environment while building skills in team management, customer service, and operations. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, you'll play a pivotal role in creating memorable experiences for our guests.

Why This Role Matters

As a Shift Supervisor, you're the face of Starbucks during your shift, directing the work of others and fostering a positive team atmosphere. This position bridges customer-facing service with leadership responsibilities, making it ideal for those with retail experience looking to advance.

Key Responsibilities

Shift Supervisors at Starbucks are responsible for a range of critical tasks that keep our stores running smoothly:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Leverage at least six months of experience in delegating tasks to other employees and coordinating the tasks of two or more team members.

Leadership Focus

Direct the work of others, build relationships, and contribute to a collaborative team environment while upholding Starbucks' commitment to excellence.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Austin, Texas, candidates should possess:

• Six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• At least six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work as part of a team and build lasting relationships.
• Availability for flexible scheduling, including weekends and holidays.

No formal education beyond high school is required, but a passion for coffee, people, and leadership is essential.

Benefits & Perks

Starbucks offers industry-leading benefits to support our partners' well-being and growth:

• Bean Stock: Equity grants that make you a shareholder in Starbucks' success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Complimentary subscription to enjoy your favorite music.
• Free Coffee and Food Markouts: Enjoy Starbucks products daily with generous markout allowances.
• 401(k) with Company Match: Secure your future with our robust retirement savings plan and matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll have access to leadership training programs, mentorship, and clear paths to advancement, such as District Manager or beyond. Many of our executives started in hourly roles. With internal mobility across thousands of stores, your career at Starbucks can span continents and roles, supported by tuition assistance and skill-building resources.

Training and Development

From day one, you'll receive hands-on training in coffee expertise, customer service, and management, positioning you for rapid promotion.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In Austin, Texas, our Westgate & William Cannon store thrives in a city known for innovation and creativity. Work with passionate teams, impact local neighborhoods, and contribute to global sustainability initiatives like our Greener Stores and ethical sourcing. Starbucks values diversity, inclusion, and work-life balance, offering a premium workplace where you can thrive personally and professionally.

Role FAQs

What is the estimated salary for this Shift Supervisor role?

Estimated at $36,000 - $46,000 USD yearly, based on market rates for Austin, Texas, with opportunities for performance-based increases.

Is this a full-time position?

Yes, this is a full-time role with flexible scheduling to fit your lifestyle.

What experience is required?

Six months in customer service and six months delegating tasks; retail or food service experience is ideal.

Does Starbucks offer benefits immediately?

Benefits like tuition coverage and 401(k) are available to eligible partners after a short waiting period.

How do I apply?

Search for Store# 06386 in Austin, TX on the Starbucks careers site and submit your application today!

Ready to lead the next shift at Starbucks? Apply now and brew your future with us. (Word count: 1,248)