About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer experiences, and a commitment to sustainability. In the United States, Starbucks operates thousands of stores, including in vibrant communities like Bethesda, Maryland. As a Shift Supervisor at Store# 07516, 7700 Norfolk, you'll be part of a dynamic team that crafts handcrafted beverages, fosters connections, and upholds the Starbucks brand promise of inspiring and nurturing the human spirit.

Role Overview

The Shift Supervisor role at Starbucks in Bethesda, Maryland, is a leadership position designed for motivated individuals ready to guide store operations during shifts. This full-time opportunity involves overseeing team members, ensuring operational excellence, and delivering outstanding service. Shift Supervisors model Starbucks standards in customer interactions, product quality, and store safety. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role offers a fast-paced environment where quick learners thrive. Located at 7700 Norfolk in Bethesda, this position is ideal for those with retail experience seeking to advance in the coffee industry.

Key Responsibilities

Shift Supervisors at Starbucks Bethesda play a pivotal role in daily store success. Responsibilities include maintaining regular attendance and punctuality, adhering to store policies on quality beverages and food products, cash handling, safety, and security. You'll prepare and coach baristas on crafting beverages to standard recipes or customized orders, adjusting for temperature, ingredients, or substitutions. Delegating tasks and coordinating the efforts of two or more employees is essential, as is directing the work of others to meet peak demands. Building relationships with customers and team members ensures a welcoming atmosphere, while upholding operating standards drives consistent performance.

Daily Operations

From opening to closing, Shift Supervisors manage workflows, monitor inventory, and resolve issues swiftly to keep the store running smoothly.

Team Leadership

Coach and motivate partners, fostering a positive team environment that aligns with Starbucks' inclusive culture.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Bethesda, candidates need at least six months of experience in customer-facing roles requiring constant interaction and request fulfillment. Prior experience delegating tasks to other employees or coordinating teams of two or more is required. Key qualifications include the ability to direct others, learn quickly, and communicate effectively orally. Strong interpersonal skills, retail environment knowledge, and team collaboration are crucial. Availability for flexible scheduling, with or without reasonable accommodations, is mandatory. Starbucks values diversity and provides accommodations as needed.

Experience Highlights

• 6+ months customer service
• Leadership in task delegation
• Flexible schedule commitment

Benefits & Perks

Starbucks offers industry-leading benefits to Shift Supervisors, starting on day one. Enjoy 100% tuition coverage for Arizona State University Online degrees, empowering your education without debt. Bean Stock grants provide company equity, aligning your success with Starbucks' growth. Unwind with a complimentary Spotify Premium subscription and daily free coffee and food markouts. Comprehensive health benefits, paid time off, and a 401(k) with company match up to 5% secure your future. Additional perks include partner discounts, mental health resources, and stock awards based on tenure.

Exclusive Perks

Free drinks and food during shifts, plus global transfer opportunities for adventurous partners.

Career Growth at Starbucks

Starbucks invests in your development with structured training, leadership programs, and clear paths to roles like Assistant Store Manager or beyond. Many Shift Supervisors advance quickly, with 70% of store leadership starting as hourly partners. Access mentorship, online courses via Starbucks College Achievement Plan, and performance-based promotions. In Bethesda, you'll gain skills transferable across retail, hospitality, and management, positioning you for long-term success in the coffee industry or elsewhere.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Bethesda means more than a job—it's a community. Work in a supportive environment that prioritizes inclusivity, sustainability, and innovation. Lead a passionate team, connect with loyal customers, and contribute to initiatives like ethical sourcing and community impact. With competitive pay estimated at $38,000-$48,000 annually, plus unparalleled benefits, Starbucks offers stability and excitement. Be part of a brand that values your growth and well-being, creating moments that matter every day.

Role FAQs

What is the schedule like for a Shift Supervisor?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Are accommodations available?

Yes, reasonable accommodations for attendance, scheduling, and tasks are provided.

What experience is required?

At least six months in customer service and task delegation/leadership.

Does this role offer benefits immediately?

Yes, full benefits including tuition coverage, Bean Stock, and 401(k) match start day one.

How do I apply for the Bethesda location?

Search for Store# 07516, 7700 Norfolk on Starbucks careers site and submit your application today.