About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities connect.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring passion to every role. Whether you're starting as a barista or advancing to leadership like Shift Supervisor, Starbucks offers a dynamic environment where your contributions matter. We prioritize diversity, equity, and inclusion, fostering a culture where every partner feels valued and empowered to succeed.

Role Overview

The Shift Supervisor role at Starbucks Store# 02740 in Birch Run, Michigan, is your opportunity to step into leadership within a high-energy retail environment. As a Shift Supervisor, you'll guide a team of baristas during shifts, ensuring exceptional customer service, operational excellence, and a welcoming store atmosphere. This position is ideal for motivated individuals with retail or food service experience who thrive in fast-paced settings and enjoy building relationships with customers and teammates.

Reporting to the store manager, you'll oversee daily operations, coach partners on beverage and food preparation, and uphold Starbucks' high standards for quality and safety. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role demands reliability and adaptability. If you have at least six months of customer-facing experience and leadership potential, this is your chance to lead at one of the most beloved brands in the world.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are pivotal to the store's success. Here's what you'll do:

• Maintain regular and consistent attendance and punctuality, modeling reliability for your team.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Enforce store operating policies and standards, delivering quality beverages and food products consistently.
• Manage cash handling procedures accurately while prioritizing store safety and security.
• Prepare beverages and food to standard recipes or customize orders based on customer preferences, such as adjusting temperature, ingredients, or substitutions.
• Coach and delegate tasks to baristas, coordinating the efforts of two or more team members effectively.
• Direct the work of others, fostering a positive team environment and resolving issues promptly.

Customer Focus

Interact constantly with customers, fulfilling requests with enthusiasm and building lasting relationships that keep them coming back.

Qualifications & Requirements

To excel as a Shift Supervisor at Starbucks in Birch Run, Michigan, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct others and learn quickly in a dynamic retail setting.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of retail environments and the ability to work collaboratively as part of a team.
• Proven relationship-building skills with customers and colleagues.
• Availability for flexible scheduling, with or without reasonable accommodations.

No formal education beyond high school is required, but a passion for coffee, leadership, and service is essential. Starbucks provides training to help you succeed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart, starting on day one for eligible partners:

• Bean Stock: Equity grants that make you a partial owner in the company, sharing in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), no cap on eligible programs.
• Spotify Premium: Free subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on merchandise. We also offer flexible scheduling, paid parental leave, and wellness programs to support your work-life balance.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for roles like Assistant Store Manager, Store Manager, and beyond—into district management or corporate opportunities. Our internal mobility program has helped thousands of partners advance, with many starting in hourly roles and rising to executive positions.

Access free leadership training, mentorship programs, and the Starbucks College Achievement Plan. Whether you aspire to run your own store or innovate in operations, Starbucks provides the tools and opportunities to grow.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values people as much as profit. In Birch Run, Michigan, you'll contribute to a community hub where locals gather for their daily brew. Enjoy competitive pay estimated at $34,000–$42,000 annually (based on market rates), plus tips and benefits that enhance your total rewards.

Our culture emphasizes inclusivity, sustainability, and innovation—we're leaders in ethical sourcing and reducing our environmental footprint. With a supportive team and global brand backing, you'll thrive while making a real impact.

Role FAQs

Is this a full-time position?

Yes, Shift Supervisor roles at Starbucks are typically full-time, offering stable hours and benefits eligibility.

What is the estimated salary for this role in Birch Run, MI?

Based on retail/food sector rates, expect $34,000–$42,000 yearly, plus tips and performance incentives.

Do I need prior supervisory experience?

At least six months delegating tasks or coordinating teams is required; full supervisory experience is a plus.

What benefits are available immediately?

Eligible partners receive benefits like tuition coverage, Bean Stock, and free drinks from day one.

How do I apply?

Search for Store# 02740 in Birch Run on the Starbucks careers site and submit your application today!