About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving premium coffee, tea, and food to millions daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are creators of human connections through every cup. Our commitment to ethical sourcing, sustainability, and community engagement sets us apart. In Birmingham, Alabama, our stores like Store# 24427 at UAB North Pavilion Food Court embody this mission, providing a welcoming third place for students, professionals, and locals.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Birmingham, Alabama, you will lead a dynamic team during shifts, ensuring outstanding customer experiences and smooth store operations. This role is perfect for motivated individuals with retail experience who thrive in fast-paced environments. You will coach baristas, manage daily tasks, and uphold Starbucks' high standards for product quality and service. With flexible scheduling and opportunities for advancement, this position offers a rewarding entry into leadership within the coffee industry.

Why This Role Matters

Shift Supervisors are the backbone of our store operations, bridging the gap between baristas and store managers. Your leadership directly impacts customer satisfaction and team performance, contributing to Starbucks' reputation for excellence.

Key Responsibilities

In this role, you will take ownership of store operations during your shift. Responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies and standards, such as providing quality beverages and food products, cash handling, and maintaining store safety and security.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to optimize efficiency.

Daily Impact

From opening the store to closing, you'll direct workflows, resolve issues, and foster a positive team environment, all while delivering the Starbucks experience customers love.

Qualifications & Requirements

To succeed as a Shift Supervisor, you need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic setting.
• Effective oral communication skills and knowledge of the retail environment.
• Strong interpersonal skills, ability to work as part of a team, and build meaningful relationships with colleagues and customers.

No Experience? No Problem

While prior leadership experience is valued, Starbucks provides comprehensive training to help you grow into the role.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and future:

• Bean Stock: Annual stock grants to make you a partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Free subscription as part of our partner perks.
• Free Coffee and Food Markouts: Enjoy complimentary drinks and food during shifts.
• 401(k) with Company Match: Secure your retirement with generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts.

Career Growth at Starbucks

Starbucks invests in your development with clear paths to advancement. Many store managers and district leaders started as Shift Supervisors. Access leadership training, mentorship, and internal mobility programs. With thousands of U.S. stores, opportunities abound for relocation and promotion. Our commitment to diversity and inclusion ensures everyone has a chance to rise.

Training and Development

From day one, you'll receive hands-on training in coffee craftsmanship, customer service, and leadership skills, positioning you for long-term success.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values partners as much as customers. In Birmingham, you'll contribute to a vibrant community hub at UAB North Pavilion Food Court. Enjoy competitive pay estimated at $35,000-$45,000 annually, flexible schedules, and a culture of belonging. Starbucks isn't just a job—it's a career where you can make a difference, one cup at a time.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Do I need prior supervisory experience?
A: At least six months delegating tasks or coordinating teams is required.

Q: What benefits are available immediately?
A: Partners are eligible for benefits like free coffee markouts from day one, with comprehensive packages after qualifying hours.

Q: Is training provided?
A: Yes, extensive onboarding and ongoing development ensure your success.

Q: How do I apply?
A: Visit our careers site and search for Store# 24427 in Birmingham, AL—apply today!