About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store environments. With thousands of locations across the United States and globally, Starbucks has built a legacy of fostering human connections over every cup. Founded in 1971 in Seattle, Washington, the company has grown into a cultural icon, emphasizing ethical sourcing, sustainability, and community impact. At Starbucks, we're more than just a coffee shop; we're a third place between home and work where customers connect, recharge, and belong. Our commitment to partner (employee) success drives everything we do, from innovative menu offerings to robust career development programs.

Role Overview

As a Shift Supervisor at Starbucks Store #07486 on Milestrip Road in Blasdell, New York, you'll play a pivotal role in leading your team to create unforgettable customer experiences. This position is ideal for motivated individuals with retail experience who thrive in fast-paced environments. Shift Supervisors ensure smooth operations during shifts, coach baristas on beverage and food preparation, handle cash securely, and uphold the highest standards of store safety and cleanliness. You'll have the flexibility to work early mornings, evenings, weekends, nights, and holidays, making it perfect for those seeking dynamic scheduling. Join our Buffalo-area team and elevate your career in the coffee industry.

Why This Role Matters

Shift Supervisors are the backbone of our stores, bridging the gap between baristas and store managers. Your leadership directly impacts customer satisfaction, team morale, and store performance, positioning you for rapid advancement within Starbucks.

Key Responsibilities

In this hands-on leadership role, you'll:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Adhere to store operating policies and standards, delivering quality beverages and food products.
• Manage cash handling procedures accurately and prioritize store safety and security.
• Prepare beverages and coach team members on standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegate tasks to baristas and coordinate the efforts of two or more employees to ensure efficient operations.
• Direct the work of others, fostering a collaborative and high-performing team environment.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Blasdell, NY, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Proven ability to direct the work of others and learn quickly in a dynamic setting.
• Effective oral communication skills for clear team instructions and customer engagement.
• Strong knowledge of the retail environment, with interpersonal skills to build lasting relationships.
• Team-oriented mindset with the ability to work collaboratively toward shared goals.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Reasonable accommodations are available to support your success.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you a true partner in our success.
• Spotify Premium: Enjoy ad-free music to soundtrack your life.
• Free Coffee & Food Markouts: Take home beverages and food items daily to savor our offerings.
• 401(k) Match: Secure your future with generous company matching contributions.
• Comprehensive health insurance, paid time off, mental health resources, and employee assistance programs.

These perks reflect Starbucks' investment in partners, ensuring you thrive both at work and beyond.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, customer service workshops, and leadership programs. Many of our store managers and district leaders started as hourly partners. With internal promotion rates among the highest in retail, your path could lead to roles like Assistant Store Manager, Store Manager, or beyond into operations, merchandising, or corporate positions. Access mentorship, tuition reimbursement, and leadership certifications to accelerate your journey. In Blasdell, NY, join a supportive district with ample opportunities for advancement in the Buffalo region.

Training & Development

From day one, you'll participate in hands-on training covering coffee knowledge, food safety, and supervisory skills. Our digital learning platform offers flexible, self-paced courses to build expertise.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values inclusivity, innovation, and impact. We source ethically grown coffee, champion sustainability through our Greener Stores initiative, and support communities via youth programs and disaster relief. In Blasdell, NY, you'll contribute to a vibrant local scene while enjoying a premium work culture. With competitive pay estimated at $36,000-$46,000 annually (based on market rates for the role in Western New York), plus tips and benefits, this is more than a job—it's a career launchpad. Experience the pride of leading a team that crafts moments of connection, one cup at a time.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks or coordinating two or more employees.

Q: What benefits are available immediately?
A: Partners are eligible for benefits like free markouts from day one, with full packages upon meeting eligibility.

Q: How do I apply?
A: Search for Store #07486 in Blasdell, NY, on Starbucks careers site and submit your application today.

Q: Does Starbucks offer accommodations?
A: Yes, reasonable accommodations are provided for attendance, work, and more.