About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to ethical sourcing, sustainability, and creating inspiring moments in every cup. Our mission to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time—drives everything we do. As a Shift Supervisor at our Bloomington, Minnesota location in the Mall of America, you'll play a pivotal role in delivering that exceptional experience.

Role Overview

The Shift Supervisor position at Starbucks Store #02705, located on the first level of the Mall of America in Bloomington, Minnesota, is a dynamic leadership role perfect for motivated individuals with retail experience. In this full-time position, you'll oversee shift operations, guide baristas, ensure top-tier customer service, and maintain our high standards for food and beverage quality. This role demands flexibility, quick learning, and a passion for team success in a fast-paced retail environment. With opportunities for advancement, competitive pay estimated at $38,000-$48,000 annually, and iconic Starbucks benefits, this is your chance to elevate your career in the coffee industry.

Key Responsibilities

As a Shift Supervisor, your day-to-day impact will be significant:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations, to ensure smooth store operations.
• Be available to work flexible hours, including early mornings, evenings, weekends, nights, and holidays, adapting to the needs of our bustling Mall of America location.
• Meet store operating policies and standards, including providing quality beverages and food products, precise cash handling, and upholding store safety and security protocols.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Leverage at least six months of experience in delegating tasks to other employees and coordinating the tasks of two or more team members to drive efficiency.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks, you'll need:

• Six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• At least six months of experience delegating tasks or coordinating teams of two or more employees.
• Proven ability to direct the work of others, learn quickly, and communicate effectively orally.
• Strong knowledge of the retail environment, interpersonal skills, and the ability to build relationships while working collaboratively as part of a team.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Reasonable accommodations are available to support your success.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive stock grants as part of your compensation, making you a true partner in our success.
• Spotify Premium: Enjoy a complimentary subscription to enhance your daily playlist.
• Free Coffee and Food Markouts: Indulge in complimentary drinks and food during shifts.
• 401(k) with Company Match: Secure your future with robust retirement savings support.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. These benefits underscore Starbucks' commitment to your well-being and growth.

Career Growth at Starbucks

Starbucks invests in your future with clear paths to promotion. Many of our district managers and store managers started as Shift Supervisors. Through our leadership development programs, mentorship, and tuition reimbursement, you'll gain skills in operations, merchandising, and people management. In Bloomington, Minnesota, at the high-traffic Mall of America store, you'll gain invaluable experience that propels your career forward. Join a company where 70% of leadership roles are filled internally.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven organization focused on inclusivity, sustainability, and community impact. In Bloomington, you'll serve diverse customers at one of America's premier shopping destinations. Enjoy a supportive culture, flexible scheduling, and the prestige of the Starbucks brand on your resume. Our emphasis on work-life balance, employee appreciation events, and global opportunities make us the employer of choice in retail and food service. Be part of the team that's redefining the coffee experience.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks to two or more employees.

Q: What are the pay and benefits like?
A: Estimated $38,000-$48,000 yearly, plus tuition coverage, Bean Stock, Spotify Premium, free drinks/food, and 401(k) match.

Q: How do I apply?
A: Search for Shift Supervisor at Store #02705 in Bloomington, MN, on the Starbucks careers site and submit your application today.

Q: Are accommodations available?
A: Yes, with or without reasonable accommodations for attendance, tasks, and more.