About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we source ethically grown coffee from around the world, roast it to perfection, and serve it with a smile. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor in Bolingbrook, Illinois, you'll be part of a dynamic team that brings this mission to life every day.

Role Overview

The Shift Supervisor role at Starbucks Store# 70219, located at Boughton & Aspen in Bolingbrook, Illinois, is perfect for motivated leaders ready to take the next step in their retail career. In this full-time position, you'll oversee shift operations, ensure top-notch customer service, and coach your team to deliver the Starbucks experience. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role demands reliability and enthusiasm. If you thrive in a fast-paced retail environment and have a passion for coffee and people, this is your opportunity to shine at Starbucks.

Why Bolingbrook?

Bolingbrook, Illinois, is a vibrant suburb of Chicago with a growing community, excellent shopping districts, and a welcoming atmosphere. Our store at Boughton & Aspen is at the heart of local life, serving loyal customers who appreciate quality coffee and friendly service.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are crucial to smooth store operations and outstanding customer satisfaction. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the team on food and beverage preparation to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to keep operations running efficiently.

These responsibilities ensure every shift runs seamlessly, creating memorable experiences for customers.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, you'll need a blend of experience, skills, and a customer-first mindset. Essential qualifications include:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and build strong team relationships.
• Effective oral communication skills and the ability to learn quickly.
• Knowledge of the retail environment, strong interpersonal skills, and the capacity to work collaboratively as part of a team.

No formal education beyond high school is required, but a passion for leadership and coffee is a must. Starbucks values diversity and provides reasonable accommodations where needed.

Benefits & Perks

Starbucks offers industry-leading benefits that support your well-being, finances, and growth. Enjoy:

• Bean Stock: Equity grants that make you a partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Free subscription to enhance your daily playlist.
• Free Coffee and Food Markouts: Enjoy Starbucks products on every shift.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and employee discounts. These benefits make Starbucks a top employer in retail.

Career Growth at Starbucks

Starbucks invests in your development with clear paths to advancement. Shift Supervisors often progress to roles like Assistant Store Manager, Store Manager, and beyond. Through our leadership training programs, mentorship, and tuition coverage, you'll gain skills for long-term success. Many of our district and regional leaders started as baristas or shift supervisors. In Bolingbrook, you'll join a supportive network fostering growth in the coffee industry.

Training and Development

From day one, you'll receive hands-on training in coffee craftsmanship, customer service, and leadership. Ongoing programs ensure you stay ahead in a dynamic retail landscape.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. We prioritize inclusivity, sustainability, and innovation. As a Shift Supervisor, you'll lead with purpose, impact your local Bolingbrook community, and enjoy a premium work culture. With competitive pay estimated at $36,000–$46,000 annually (based on market rates for Illinois retail supervisors), plus comprehensive benefits, this role offers stability and excitement. Be part of a brand that transforms coffee into connections.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks to two or more employees.

Q: What benefits are available immediately?
A: Free coffee/food markouts and Spotify Premium start right away; others like 401(k) and tuition after eligibility.

Q: How do I apply?
A: Visit the Starbucks careers site and search for Store# 70219 in Bolingbrook, IL. Apply now to join our team!

Q: Does Starbucks offer accommodations?
A: Yes, we provide reasonable accommodations for attendance, duties, and more.