About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With thousands of stores across the United States and globally, Starbucks offers high-quality coffees, teas, and handcrafted beverages alongside fresh food items. Founded in 1971 in Seattle, Washington, the company has grown into a cultural icon, emphasizing ethical sourcing, sustainability, and community engagement. At Starbucks, every partner (that's what we call our employees) plays a vital role in creating meaningful connections with customers. As a Shift Supervisor in Broadview, Illinois, you'll be at the heart of this mission, leading a dynamic team in Store# 10904 at Broadview-Cermak & 17th.

Role Overview

The Shift Supervisor position at Starbucks is a leadership role designed for motivated individuals ready to step up and guide barista teams during shifts. In this full-time role at our Broadview, Illinois location, you'll oversee daily operations, ensure exceptional customer service, and maintain the high standards that define the Starbucks experience. This position requires flexibility, quick thinking, and a passion for coffee and people. With an estimated salary range of $36,000 to $46,000 USD annually—reflecting competitive retail/food sector rates in the Chicago metropolitan area with a buffer for performance incentives—you'll gain hands-on leadership experience while enjoying Starbucks' renowned partner benefits.

Why This Role Stands Out

Unlike entry-level barista positions, Shift Supervisors have direct authority to delegate tasks, coach team members, and drive store performance. It's the perfect launchpad for aspiring store managers or district leaders within Starbucks' robust career ladder.

Key Responsibilities

As a Shift Supervisor, your days will be fast-paced and rewarding, focusing on operational excellence and team empowerment.

• Maintain regular and consistent attendance and punctuality, modeling reliability for your team, with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Enforce store operating policies and standards, ensuring quality beverages and food products, precise cash handling, and adherence to safety and security protocols.
• Prepare beverages and coach baristas on recipes, including customizations like temperature adjustments, ingredient quantities, or substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members to optimize shift efficiency.

Qualifications & Requirements

Starbucks seeks candidates with proven leadership potential and customer focus for this Shift Supervisor role in Broadview, IL.

• At least six months of experience in customer-facing roles requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Strong ability to direct others, learn quickly, and communicate effectively orally.
• Knowledge of retail environments, robust interpersonal skills, and team-building prowess.
• Availability for flexible scheduling and commitment to punctuality.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential.

Benefits & Perks

Starbucks sets the standard for partner benefits, offering comprehensive support from day one.

• 100% Tuition Coverage: Pursue a bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, fostering long-term wealth building.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music during shifts or downtime.
• Free Coffee & Food Markouts: Indulge in complimentary drinks and food items to keep you energized.
• 401(k) Match: Secure your future with company-matched retirement contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor in Broadview, you'll access leadership training programs, mentorship, and clear promotion paths to roles like Assistant Store Manager, Store Manager, and beyond. Many of our district leaders started as baristas or shift supervisors. With internal mobility across 15,000+ U.S. stores, your career trajectory is limitless. Take advantage of Starbucks College Achievement Plan for tuition-free education and leadership academies to accelerate your ascent.

Real Partner Success Stories

Partners like you have advanced rapidly: from Shift Supervisor to multi-unit manager in under three years, thanks to hands-on experience and company support.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In Broadview, Illinois, you'll contribute to a vibrant neighborhood hub at Cermak & 17th, fostering connections with loyal customers. Enjoy a premium work culture emphasizing inclusivity, innovation, and impact. Starbucks' commitment to sustainability—through ethically sourced beans and eco-friendly practices—aligns with values-driven professionals. With competitive pay, unparalleled benefits, and growth opportunities, this Shift Supervisor role is your gateway to a fulfilling career in the coffee industry.

Role FAQs

Q: What is the typical shift length?
A: Shifts vary from 4-8 hours, with flexibility based on store needs.

Q: Are there opportunities for overtime?
A: Yes, especially during peak seasons, with premium pay rates.

Q: What training is provided?
A: Comprehensive onboarding, including barista skills, leadership modules, and ongoing coaching.

Q: Is prior coffee experience required?
A: No, but customer service and leadership experience are key.

Q: How do I apply?
A: Visit Starbucks careers site, search for Store# 10904 in Broadview, IL, and submit your application today!

Ready to lead with purpose? Apply for the Shift Supervisor position at Starbucks in Broadview, Illinois, and brew your future today. (Word count: 1,248)