About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities connect.

In Brookfield, Wisconsin, our store at Capitol & 124th (Store# 02351) embodies this ethos, offering a welcoming environment for locals to enjoy their favorite Starbucks drinks and bites. As a Shift Supervisor, you'll play a pivotal role in upholding our high standards of service and operational excellence.

Role Overview

The Shift Supervisor position at Starbucks Coffee Company in Brookfield, Wisconsin, is a dynamic leadership role perfect for motivated individuals with retail experience. In this position, you'll oversee shift operations, guide baristas, ensure top-tier customer service, and maintain a safe, efficient store environment. This full-time role demands flexibility, with shifts that may include early mornings, evenings, weekends, nights, and holidays. If you thrive in a fast-paced retail setting and have a passion for coffee and team leadership, this is your chance to advance at one of America's most beloved brands.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays as needed.
• Enforce store operating policies and standards, including quality beverage and food preparation, cash handling, and safety/security protocols.
• Prepare and coach team members on crafting beverages and food to standard recipes or customized orders, handling variations like temperature, ingredients, or substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members to ensure smooth operations.
• Direct the work of others, fostering a collaborative and high-performing team environment.

Daily Impact

Every shift, you'll interact directly with customers, fulfilling requests and building relationships that keep them coming back. Your leadership ensures the store runs like clockwork, delivering the Starbucks experience our guests expect.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Brookfield, WI, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and ability to work seamlessly as part of a team.
• Capacity to build meaningful relationships with customers and colleagues.

No formal degree is required—your experience and passion for service are what matter most. Reasonable accommodations are available to support your success.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University (ASU) with full tuition reimbursement.
• Bean Stock: Receive Starbucks stock grants as an eligible partner, sharing in our success.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music.
• Free Coffee & Markouts: Indulge in complimentary coffee, tea, and food items during shifts.
• 401(k) Match: Secure your future with our generous company-matched retirement plan.

Additional perks include comprehensive health insurance, paid time off, partner discounts, and mental health resources. We prioritize your well-being so you can focus on leading with excellence.

Career Growth at Starbucks

Starbucks invests in your potential. Shift Supervisors often advance to roles like Assistant Store Manager, Store Manager, or District Manager. Our internal training programs, leadership development, and tuition assistance empower you to climb the ladder. Many of our executives started as baristas—your journey begins here in Brookfield.

Training & Development

From day one, you'll receive hands-on training in coffee expertise, customer service, and leadership. Ongoing coaching ensures you stay ahead in the competitive retail landscape.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven culture that values diversity, equity, inclusion, and community impact. In Brookfield, you'll contribute to a store that serves as a neighborhood hub. Enjoy competitive pay estimated at $38,000–$48,000 annually (based on market rates for the role in Wisconsin), flexible scheduling, and the pride of working for a brand synonymous with quality and innovation. Whether you're crafting the perfect latte or inspiring your team, every action advances our shared mission.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Eligible partners enjoy free coffee markouts, Spotify Premium, and more from day one, with comprehensive benefits upon meeting eligibility.

Is this a full-time position?

Yes, full-time employment with opportunities for overtime and advancement.

How do I apply?

Search for Shift Supervisor at Store# 02351 in Brookfield, WI, on the Starbucks careers site and submit your application today.

Ready to lead the next shift at Starbucks? Apply now and brew your future with us.