About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With over 38,000 stores in more than 80 countries, Starbucks offers high-quality coffees, teas, and handcrafted beverages alongside fresh food items. Founded in 1971 in Seattle, Washington, the company has grown into a global icon synonymous with premium coffee experiences, community engagement, and employee empowerment. At Starbucks, partners (that's what we call our employees) are at the heart of everything we do, fostering a culture of inclusivity, innovation, and shared success.

Role Overview

As a Shift Supervisor at Starbucks Store# 11808 located at 514 86th St in Brooklyn, New York, you'll step into a dynamic leadership role where you'll guide baristas, ensure seamless store operations, and create memorable moments for customers. This position is perfect for motivated individuals with retail or food service experience who thrive in fast-paced environments. Shift Supervisors support store managers by directing daily activities, upholding brand standards, and driving team performance. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this full-time role offers a pathway to advance within one of the most admired brands in the world.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in delivering the Starbucks Experience. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to keep operations running smoothly.

These duties ensure every customer leaves with a smile and the store operates at peak efficiency.

Qualifications & Requirements

To succeed as a Shift Supervisor, candidates should bring:

• At least six months of experience in a customer-facing role involving constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• The ability to direct the work of others and learn quickly in a dynamic retail environment.
• Effective oral communication skills, strong interpersonal abilities, and the capacity to build relationships.
• Knowledge of retail operations and the ability to work collaboratively as part of a team.

No formal education beyond high school is required, but a passion for coffee, people, and leadership is essential. Reasonable accommodations are available for qualified individuals with disabilities.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Equity grants that make you a partial owner in the company, sharing in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your educational dreams.
• Spotify Premium: Complimentary subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Secure your future with robust retirement savings and generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on products and travel.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, customer service excellence programs, and leadership development courses. Many of our store managers, district managers, and even executives started as hourly partners. With internal mobility opportunities across thousands of stores and corporate roles, your career path is limitless. Take advantage of mentorship programs, tuition assistance, and performance-based promotions to climb the ladder quickly.

Leadership Development Pathways

From Shift Supervisor, advance to Assistant Store Manager, Store Manager, and beyond into multi-unit operations or corporate positions in merchandising, operations, or supply chain.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to be part of a purpose-driven company that prioritizes people, communities, and sustainability. In Brooklyn's vibrant 86th St location, you'll serve diverse neighborhoods while contributing to global initiatives like ethical sourcing and carbon neutrality goals. Our inclusive culture celebrates individuality, with employee resource groups for various backgrounds. Experience the pride of leading a team that creates joy daily, backed by a supportive network and competitive pay estimated at $38,000-$48,000 annually for this role.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available from day one?

Immediate access to free coffee/food, Bean Stock, and more, with health benefits after qualifying period.

How does Starbucks support career advancement?

Through tuition coverage, training programs, and internal promotion opportunities.

Is this a full-time position?

Yes, full-time role with opportunities for overtime.

Ready to brew your future? Apply for the Shift Supervisor position at Starbucks in Brooklyn today and become part of something bigger.