About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to inspiring and nurturing the human spirit. Our mission is to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. In Broomall, Pennsylvania, our Store# 09776 embodies this ethos, providing a welcoming third place for locals to connect, relax, and enjoy exceptional service.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Broomall, Pennsylvania, you will play a pivotal role in leading your team during shifts, ensuring smooth operations, and delivering the Starbucks Experience to every customer. This position is ideal for motivated individuals with retail or food service experience who thrive in fast-paced environments. Shift Supervisors coach baristas, manage daily tasks, and uphold our high standards for product quality, customer service, and store safety. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role offers dynamic leadership opportunities within a supportive team. Estimated salary ranges from $36,000 to $46,000 annually, reflecting competitive pay in the retail food sector with a buffer for performance incentives.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of store operations. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies and standards, such as providing quality beverages and food products, cash handling, and store safety/security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to team members and coordinating the efforts of two or more employees to optimize efficiency.

Leadership and Team Coordination

Direct the work of others, build strong team relationships, and foster a positive work environment. Your ability to communicate effectively and work collaboratively will drive team success.

Qualifications & Requirements

To excel as a Shift Supervisor at Starbucks in Broomall, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Strong interpersonal skills, effective oral communication, and the ability to learn quickly.
• Knowledge of the retail environment and ability to work as part of a team.
• Availability for flexible scheduling and commitment to regular attendance.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a partner in our success.
• Spotify Premium: Enjoy ad-free music to enhance your daily routine.
• Free Coffee and Markouts: Complimentary drinks and food items during shifts.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include health insurance, paid time off, employee assistance programs, and exclusive partner discounts.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for advancement to roles like Assistant Store Manager, Store Manager, or District Manager. Our internal training programs, mentorship opportunities, and tuition reimbursement empower you to climb the ladder. Many of our executives started as baristas or shift supervisors, proving that dedication leads to rewarding careers. In Broomall, you'll join a network of stores offering cross-training and promotion paths.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that prioritizes people, communities, and sustainability. We roast 100% ethically sourced coffee, support farmers through our Coffee and Farmer Equity (C.A.F.E.) Practices, and strive for carbon neutrality by 2030. In Broomall, Pennsylvania, you'll contribute to a vibrant local community while enjoying a premium work culture. Our emphasis on work-life balance, inclusive environment, and competitive compensation makes Starbucks the employer of choice in the coffee industry. Apply now to lead shifts, inspire teams, and create moments of connection.

Role FAQs

What is the typical shift schedule for a Shift Supervisor?

Shifts vary to include early mornings, evenings, weekends, nights, and holidays, ensuring coverage for peak times.

Is prior supervisory experience required?

At least six months of delegating tasks or coordinating employees is needed, along with customer service experience.

What benefits are available from day one?

Benefits like free coffee, Spotify Premium, and more start immediately, with comprehensive plans upon eligibility.

How does Starbucks support career advancement?

Through training, tuition coverage, and internal promotions, with clear paths to management roles.

Is this a full-time position?

Yes, designed for full-time commitment with opportunities for overtime during busy periods.