About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating welcoming Third Place environments where communities connect.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our values to life. As a Shift Supervisor at our Burbank location on Verdugo & Hollywood, you'll play a pivotal role in delivering the Starbucks Experience to loyal customers in a vibrant Southern California community.

Role Overview

The Shift Supervisor position at Starbucks Store# 53951 in Burbank, California, is a dynamic leadership role perfect for motivated individuals with retail experience. In this full-time position, you'll oversee shift operations, guide baristas, and ensure every customer leaves with an exceptional experience. Shift Supervisors are the heartbeat of the store during their shifts, balancing customer service, team coordination, and operational excellence. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role offers variety and the chance to grow within one of America's most beloved brands.

Estimated salary for this role ranges from $38,000 to $48,000 annually, based on market rates for retail leadership in Burbank, CA, with opportunities for performance-based increases.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, modeling reliability for the team.
• Work flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies and standards, ensuring quality beverages and food products.
• Manage cash handling, store safety, and security protocols with precision.
• Prepare and coach baristas on food and beverage preparation to standard recipes or customized orders, handling variations like temperature or ingredient substitutions.
• Delegate tasks to employees and coordinate the work of two or more team members effectively.
• Direct the work of others, fostering a positive and productive environment.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct others and learn quickly in a fast-paced setting.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and ability to work collaboratively as part of a team.
• Skill in building relationships with customers and partners alike.
• Availability for flexible scheduling, with or without reasonable accommodations.

No formal degree is required—Starbucks values hands-on experience and a passion for people and coffee.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Receive Starbucks stock grants as part of your compensation, giving you ownership in the company's success.
• 100% Tuition Coverage: Pursue your degree online through Arizona State University with no out-of-pocket tuition costs.
• Spotify Premium: Enjoy a free subscription to stream your favorite music while you work or relax.
• Free Coffee and Food Markouts: Take home coffee, tea, and food items daily to share with friends and family.
• 401(k) with Company Match: Secure your future with retirement savings and generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts on merchandise.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Shift Supervisor workshops, and leadership programs. Many of our district managers, store managers, and executives started as hourly partners. With internal mobility opportunities across thousands of U.S. stores, you can advance to roles like Assistant Store Manager, Store Manager, or beyond. Our partnership with ASU Online empowers you to earn a bachelor's degree while working, fueling long-term career success.

Training and Development

From day one, you'll access Starbucks University for e-learning modules on coffee knowledge, customer service, and leadership. Regular coaching sessions ensure you're equipped to excel.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven culture that values diversity, equity, inclusion, and belonging. In Burbank, you'll serve a diverse community near Hollywood studios and local families, contributing to the neighborhood's energy. Enjoy a supportive team environment, competitive pay, and benefits that prioritize your well-being. Starbucks partners report high job satisfaction due to our focus on work-life balance, community impact, and global opportunities. Whether you're passionate about coffee craftsmanship or people leadership, this role is your gateway to a rewarding career.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store operations.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free coffee markouts and partner discounts start right away, with full benefits after eligibility.

Is training provided?

Comprehensive onboarding and ongoing development through Starbucks programs.

How do I apply?

Search for Store# 53951 on Starbucks careers site and submit your application today!