About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With over 38,000 stores in more than 80 countries, Starbucks offers premium roasted coffee, handcrafted beverages, fresh food, and a welcoming third-place environment. Founded in 1971 in Seattle, Washington, the company has grown into a global icon, emphasizing ethical sourcing, sustainability, and community impact. At Starbucks, every role contributes to creating meaningful connections with customers and partners (that's what we call our employees). As a Shift Supervisor in Burlington, North Carolina, you'll be at the heart of this mission, leading a team that delivers the Starbucks Experience daily.

Role Overview

The Shift Supervisor position at Starbucks Store# 09839, located at Univ Common Dr & Univ Dr, Ext 140 in Burlington, North Carolina, is a dynamic leadership role perfect for motivated individuals ready to step up in a fast-paced retail environment. In this full-time position, you'll oversee store operations during your shift, ensuring top-notch customer service, product quality, and team performance. Shift Supervisors act as role models, coaching baristas, managing workflows, and upholding Starbucks' high standards for safety, cleanliness, and hospitality. This role offers hands-on experience in retail management within the vibrant coffee industry, with opportunities to grow into higher leadership positions.

Why Burlington, NC?

Burlington, in the heart of North Carolina's Piedmont region, combines small-town charm with proximity to urban hubs like Greensboro and Chapel Hill. Our store serves the local university community and busy professionals, making it an exciting place to build your career while enjoying the area's affordable living, outdoor recreation, and Southern hospitality.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties focus on operational excellence and team empowerment:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Adhere to store operating policies, delivering quality beverages and food products, handling cash securely, and prioritizing safety and security.
• Prepare beverages and coach team members on recipes, including customizations for temperature, ingredients, or substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members to ensure smooth operations.
• Direct the work of others, fostering a positive team environment and building customer relationships.

Qualifications & Requirements

Starbucks seeks candidates with proven leadership potential and a customer-first mindset:

• At least six months of experience in a customer-facing role involving constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to learn quickly and adapt in a dynamic retail setting.
• Strong oral communication and interpersonal skills to build relationships and work collaboratively.
• Knowledge of retail environments and ability to direct others effectively.
• Team-oriented with flexibility for varied shifts.

No formal education beyond high school is required, but a passion for coffee, people, and leadership is essential. Starbucks provides training to set you up for success.

Benefits & Perks

Starbucks offers industry-leading benefits that support your well-being, finances, and growth:

• Bean Stock: Receive Starbucks stock grants as an equity partner in the company's success.
• 100% Tuition Coverage: Tuition Reimbursement for Arizona State University Online bachelor's degrees—at no cost to you.
• Spotify Premium: Complimentary subscription to enjoy your favorite music on the job and beyond.
• Free Coffee & Food Markouts: Enjoy handcrafted beverages and food items daily.
• 401(k) Match: Company matches your contributions to help build retirement savings.
• Additional perks include comprehensive health insurance, paid time off, mental health resources, partner discounts, and more.

Career Growth at Starbucks

Starbucks invests in your future with robust development programs. Shift Supervisors often advance to Assistant Store Manager, Store Manager, or District Manager roles. Through Starbucks College Achievement Plan, leadership training, and mentorship, 70% of U.S. leaders started as hourly partners. In Burlington, you'll gain skills in team management, operations, and customer experience transferable across retail and hospitality.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. You'll work with diverse teams, impact local neighborhoods, and contribute to global sustainability goals like sourcing 100% ethically grown coffee. Enjoy a premium work culture valuing inclusivity, innovation, and balance. In Burlington, NC, lead shifts that create moments of connection over every cup. With competitive pay estimated at $34,000–$42,000 annually (based on market rates for the role and location), plus benefits, this is your chance to elevate your career.

Role FAQs

Q: What shifts will I work?
A: Flexible schedules including mornings, evenings, weekends, and holidays to support store operations.

Q: Do I need prior supervisory experience?
A: Yes, at least six months delegating tasks to others.

Q: What benefits start immediately?
A: Free drinks/food, stock grants, and more from day one; full benefits after eligibility.

Q: How do I apply?
A: Search for Store# 09839 in Burlington, NC, on Starbucks careers site and submit your application today.

Q: Is training provided?
A: Comprehensive onboarding ensures you're equipped to lead successfully.