About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer service, and a welcoming third-place environment. In Canada, Starbucks operates hundreds of stores, including the vibrant location at Kingsway & Hall in Burnaby, BC. As a Shift Supervisor at this store, you'll be part of a company that values its partners (employees) as its greatest asset, fostering a culture of inclusivity, innovation, and community impact.

Role Overview

The Shift Supervisor role at Starbucks Store# 04539, Kingsway & Hall in Burnaby, BC, is a dynamic leadership position perfect for motivated individuals passionate about coffee, teamwork, and customer experiences. In this full-time role, you'll support the store manager in overseeing shift operations, coaching baristas, and ensuring every customer leaves with a smile. This position offers hands-on experience in retail management within the fast-paced coffee industry, with opportunities to grow into higher leadership roles. If you thrive in a team-oriented environment and have a knack for leadership, this Shift Supervisor job at Starbucks is your chance to shine.

Why Burnaby, BC?

Burnaby, a bustling city in British Columbia, Canada, is home to diverse communities and thriving retail scenes. The Kingsway & Hall location serves loyal customers seeking their daily caffeine fix in a friendly atmosphere. Working here means contributing to the local community while enjoying the perks of urban accessibility and natural beauty nearby.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are centered on operational excellence and team empowerment. Key responsibilities include:

• Assisting with new partner training by positively reinforcing successful performance and providing respectful, encouraging coaching as needed.
• Providing constructive feedback to the store manager on partner performance during your shift.
• Contributing to a positive team environment by recognizing changes in partner morale or performance and promptly communicating them to management.
• Delivering legendary customer service by prioritizing the customer-first attitude and building genuine connections with every guest.
• Developing positive relationships with your shift team by understanding and addressing individual motivations, needs, and concerns.
• Executing store operations during scheduled shifts, including opening and closing procedures.
• Providing quality beverages, whole bean coffee, and food products consistently by adhering to recipe and presentation standards.

These tasks ensure smooth operations and uphold Starbucks' commitment to quality and service.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Burnaby, BC, you'll need a blend of leadership skills and retail savvy. Essential qualifications include:

• Ability to direct the work of others and lead by example.
• Quick learning aptitude to master Starbucks recipes, procedures, and systems.
• Effective oral communication skills for coaching teams and interacting with customers.
• Knowledge of the retail environment, particularly in food and beverage service.
• Strong interpersonal skills to build team rapport and resolve conflicts.
• Ability to work collaboratively as part of a team in a high-volume setting.

Prior experience in retail, food service, or supervisory roles is highly valued. Flexibility with shifts, including evenings and weekends, is required. Starbucks seeks partners who embody enthusiasm, reliability, and a passion for coffee culture.

Benefits & Perks

Starbucks offers industry-leading benefits that make it a top employer in Canada. As a Shift Supervisor, you'll enjoy:

• Bean Stock: Equity in the company through stock options, allowing you to share in Starbucks' success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your education without debt.
• Spotify Premium: Free subscription to enhance your daily playlist.
• Free Coffee and Food Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) Match: Generous company matching on retirement savings (adapted for Canadian plans like RRSP contributions).

Additional perks include health insurance, paid time off, partner discounts, and mental health resources, ensuring comprehensive well-being support.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through Starbucks College courses and leadership programs. Many store managers and district leaders started in shift roles. With clear promotion paths, performance-based opportunities, and global mobility, your career at Starbucks can lead to district management, corporate roles, or even international assignments. In Burnaby, BC, this position is a launchpad for long-term success in the coffee industry.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor means more than a job—it's a community. You'll work with passionate teams, impact local customers, and align with a brand committed to sustainability, ethical sourcing, and diversity. Starbucks' mission to inspire and nurture the human spirit resonates in every store, including Kingsway & Hall. With competitive pay estimated at $42,000–$52,000 CAD annually (based on Canadian retail sector rates), plus exceptional benefits, this role offers stability and excitement. Burnaby's location provides a perfect blend of urban energy and work-life balance.

Role FAQs

What shifts will I work?

Shifts vary, including mornings, evenings, and weekends, to cover peak store hours.

Is experience required?

Retail or food service experience is preferred but not mandatory; Starbucks provides training.

What is the estimated salary?

Around $42,000–$52,000 CAD per year, depending on experience and performance.

Are there advancement opportunities?

Yes, with structured paths to store management and beyond.

How do I apply?

Visit the Starbucks careers site and search for Store# 04539 in Burnaby, BC.

Ready to lead the next shift at Starbucks? Apply now and brew your future!