Shift Supervisor - Starbucks Coffee Company in Burtonsville, Maryland

About Starbucks Coffee Company

Starbucks Coffee Company is the premier global coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With thousands of stores across the United States and worldwide, Starbucks has built a legacy of excellence in the coffee industry. Founded in 1971 in Seattle, Washington, the company sources ethically grown coffee beans from around the world, roasting them to perfection for signature beverages like the Frappuccino®, Caramel Macchiato, and classic Pike Place Roast. Beyond coffee, Starbucks offers a diverse menu of food items, teas, and merchandise, creating welcoming Third Places where communities gather.

In Burtonsville, Maryland, our Store# 07437 embodies this mission, serving the local community with high-quality products and genuine connections. As a Shift Supervisor, you'll play a pivotal role in upholding Starbucks' standards of service, leadership, and innovation in this vibrant retail environment.

Role Overview

The Shift Supervisor position at Starbucks in Burtonsville, Maryland, is a dynamic leadership role perfect for motivated individuals with retail experience. You'll oversee store operations during your shift, ensuring seamless service, team coordination, and customer satisfaction. This full-time opportunity demands flexibility, with shifts that may include early mornings, evenings, weekends, nights, and holidays. Ideal candidates thrive in fast-paced settings, directing teams while maintaining Starbucks' commitment to quality beverages, food products, cash handling, safety, and security.

With an estimated salary range of $36,000 to $46,000 USD annually—reflecting competitive rates in Maryland's retail and food sector—this role offers substantial rewards beyond pay, including tuition reimbursement and equity ownership.

Key Responsibilities

Operational Leadership

Lead by example in maintaining regular attendance, punctuality, and adherence to store policies. Oversee cash handling, inventory, and compliance with safety and security protocols, ensuring a secure and efficient environment for partners and customers alike.

Team Coordination and Coaching

Delegate tasks to baristas and support staff, coordinating the efforts of two or more employees. Coach team members in preparing beverages and food to exact standards or customized orders, including adjustments for temperature, ingredients, or substitutions.

Customer Service Excellence

Foster positive interactions by fulfilling customer requests promptly and building lasting relationships. Uphold Starbucks' reputation for quality through consistent product delivery and a welcoming atmosphere.

Qualifications & Requirements

Experience

At least six months in a customer-interaction role, plus six months delegating tasks or coordinating teams. Familiarity with retail environments is essential.

Skills and Abilities

Strong oral communication, interpersonal skills, and the ability to direct others. Quick learner with team-oriented mindset, capable of working flexible hours.

Physical and Availability Demands

Available for varied shifts; ability to stand for extended periods and handle fast-paced demands, with or without reasonable accommodations.

Benefits & Perks

Starbucks sets the standard for employee benefits in the retail sector. As a Shift Supervisor, you'll enjoy:

• 100% tuition coverage for Arizona State University Online undergraduate programs, empowering your education without debt.
• Bean Stock, our equity award program granting Starbucks stock to partners, making you an owner in the company's success.
• Spotify Premium subscription at no cost, plus access to mental health resources and wellness programs.
• Free coffee, tea, and food markouts during shifts, with discounts on merchandise.
• 401(k) Retirement Savings Plan with generous company match to secure your future.

Additional perks include comprehensive health insurance, paid time off, and partner assistance programs, ensuring holistic support.

Career Growth at Starbucks

Starbucks invests in your potential. Shift Supervisors often advance to roles like Assistant Store Manager, Store Manager, or District Manager. Our internal mobility program has propelled thousands of partners into leadership positions. With ongoing training via Starbucks College Achievement Plan and leadership development courses, your trajectory is limitless. Many executives began as baristas—your shift in Burtonsville could launch a rewarding career in the coffee industry.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven culture that values inclusivity, sustainability, and community impact. We're leaders in ethical sourcing, with 99% of coffee ethically sourced through Coffee and Farmer Equity (C.A.F.E.) Practices. In Burtonsville, contribute to local initiatives while enjoying a supportive workplace. Premium pay, unparalleled benefits, and genuine connections make Starbucks the top choice for retail careers.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Many perks like free drinks and discounts start on day one; others like tuition coverage after eligibility.

Is this a full-time role?

Yes, full-time employment with opportunities for overtime.

How do I apply?

Visit our careers site and search for Store# 07437 in Burtonsville, MD. Apply now to brew your future!

This role offers more than a job—it's a chance to lead, grow, and connect at Starbucks Coffee Company. Keywords: Starbucks Shift Supervisor jobs Burtonsville MD, coffee retail careers Maryland, leadership roles Starbucks.