About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer service, and a commitment to sustainability. In Canada, Starbucks operates hundreds of stores, including the vibrant location at Hunterhorn Plaza in Calgary, AB. As a Shift Supervisor, you'll be part of a team that creates inspiring moments in people's lives through genuine connections and perfectly crafted beverages.

Role Overview

The Shift Supervisor role at Starbucks Store# 81583 in Hunterhorn Plaza, Calgary, AB, is a dynamic leadership position perfect for motivated individuals passionate about coffee, teamwork, and customer experience. In this full-time role, you'll support the store manager by overseeing shift operations, coaching partners, and ensuring every customer leaves with a smile. This position offers hands-on leadership experience in a fast-paced retail environment, with opportunities to grow within one of the most iconic brands in the world.

What You'll Do Daily

From directing team efforts to maintaining recipe standards, you'll play a pivotal role in delivering the Starbucks experience. Expect to handle everything from training new hires to resolving team dynamics, all while upholding our customer-first philosophy.

Key Responsibilities

As a Shift Supervisor, your core duties include:

• Assisting with new partner training by positively reinforcing successful performance and providing respectful, encouraging coaching as needed.
• Providing constructive feedback to the store manager on partner performance during your shift.
• Contributing to a positive team environment by recognizing changes in partner morale or performance and communicating them promptly.
• Delivering legendary customer service by prioritizing the customer, connecting personally, and exceeding expectations.
• Developing strong relationships with your shift team by understanding individual motivations, needs, and concerns.
• Executing store operations seamlessly during scheduled shifts, including opening and closing procedures.
• Providing consistent quality beverages, whole bean coffee, and food products by strictly adhering to recipe and presentation standards.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Calgary, AB, you'll need:

• Proven ability to direct the work of others and lead by example.
• Quick learning aptitude to master Starbucks standards and procedures rapidly.
• Effective oral communication skills for coaching, feedback, and customer interactions.
• Solid knowledge of the retail environment, particularly in food and beverage service.
• Strong interpersonal skills to build team rapport and foster motivation.
• Demonstrated ability to work collaboratively as part of a team.

No formal education is required beyond a high school diploma or equivalent, but prior supervisory experience in retail or hospitality is highly valued. Flexibility with shifts, including evenings and weekends, is essential in this role.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• Bean Stock: Equity in the company through stock options, making you a true partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Complimentary subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy Starbucks products daily with generous markout allowances.
• 401(k) Match: Robust retirement savings plan with company matching contributions.

Additional perks include comprehensive health insurance, paid time off, employee assistance programs, and exclusive partner discounts. In Canada, benefits are tailored to local standards, ensuring competitive compensation and support.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll have access to leadership training programs, mentorship from district managers, and clear pathways to roles like Store Manager, District Manager, and beyond. Many of our senior leaders started in hourly positions. With internal promotion rates among the highest in retail, your career trajectory is in your hands. Calgary's growing market offers ample opportunities for advancement within Western Canada operations.

Training and Development

From day one, you'll receive world-class training on coffee expertise, customer service, and leadership. Ongoing programs like Barista Basics and Shift Supervisor Certification ensure you're equipped for success.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In Calgary's Hunterhorn Plaza store, you'll contribute to a welcoming space where locals gather. Our commitment to ethical sourcing, sustainability (like our 99% ethically sourced coffee), and inclusivity sets us apart. Experience a premium work culture that values diversity, work-life balance, and innovation. With competitive pay estimated at $42,000–$52,000 CAD annually, plus tips and benefits, this role offers stability and excitement in the coffee industry.

Role FAQs

Q: Is this a full-time position?
A: Yes, Shift Supervisor roles at Starbucks are full-time opportunities.

Q: What shifts will I work?
A: Shifts vary, including mornings, afternoons, evenings, and weekends to cover store needs.

Q: Do I need prior experience?
A: While helpful, it's not mandatory—strong leadership potential is key.

Q: Are benefits available immediately?
A: Eligible partners enjoy benefits after meeting introductory periods.

Q: How do I apply?
A: Visit Starbucks careers site, search for Store# 81583 in Calgary, AB, and submit your application today.

Ready to elevate your career? Become a Shift Supervisor at Starbucks and inspire with every cup. Apply now for this Calgary opportunity!