About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we're more than just coffee—we're about creating meaningful connections, fostering inclusive communities, and inspiring our partners (that's what we call our employees). Our commitment to ethical sourcing, sustainability, and partner excellence sets us apart in the retail and coffee industry.

Role Overview

As a Shift Supervisor at Starbucks Store# 11440, located at Hamilton & San Tomas in Campbell, California, you'll play a pivotal role in delivering the Starbucks Experience. This leadership position involves overseeing shift operations, coaching baristas, ensuring top-notch customer service, and upholding our high standards for food, beverage quality, and store safety. Shift Supervisors are the heartbeat of our stores, stepping up to direct teams during busy periods while building relationships with customers and partners alike. If you thrive in a fast-paced retail environment and have a passion for coffee and people, this full-time role offers the perfect blend of responsibility and reward.

Why Campbell, California?

Campbell, in the heart of Silicon Valley, combines suburban charm with vibrant energy. Our store at Hamilton & San Tomas serves a diverse community of tech professionals, families, and coffee enthusiasts, making it an exciting place to lead and grow.

Key Responsibilities

In this dynamic role, you'll wear multiple hats to keep our store running smoothly:

• Maintain regular and consistent attendance and punctuality, modeling reliability for your team.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Enforce store operating policies, from providing quality beverages and food to cash handling, safety, and security protocols.
• Prepare and coach baristas on food and beverage recipes, including customizations like temperature adjustments or ingredient substitutions.
• Delegate tasks to employees, coordinate team efforts, and direct the work of others to ensure peak performance during shifts.

Your ability to stay calm under pressure and adapt quickly will be key to creating memorable moments for every customer.

Qualifications & Requirements

We're looking for passionate leaders ready to elevate our Campbell store. Key qualifications include:

• At least six months of experience in a customer-facing role, constantly interacting with and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct the work of others and build strong team relationships.
• Effective oral communication skills, quick learning aptitude, and knowledge of the retail environment.
• Strong interpersonal skills, teamwork mindset, and flexibility for varied shifts.

Reasonable accommodations are available to support your success. No prior coffee experience required—we'll train you on our craft!

Benefits & Perks

At Starbucks, we invest in our partners with industry-leading benefits designed for your well-being and growth:

• Bean Stock: Receive Starbucks stock grants to share in our success.
• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee & Food Markouts: Indulge in complimentary drinks and snacks daily.
• 401(k) Match: Secure your future with generous company matching contributions.

Plus, comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts make Starbucks a top employer in retail.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for roles like Assistant Store Manager, Store Manager, and beyond. Our District Managers started as baristas—your path is limitless. Access free training programs, mentorship, and tuition reimbursement to advance in the coffee industry or pivot to corporate opportunities. In Campbell, CA, join a supportive network driving innovation in Silicon Valley stores.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company where your work matters. We prioritize diversity, equity, and inclusion, offering a welcoming space for all. Lead shifts in a premium environment, impact your community, and enjoy perks that go beyond paychecks. With competitive estimated salaries ($38,000–$48,000 USD yearly in Campbell, CA), flexible scheduling, and a culture of belonging, this Shift Supervisor role is your entry to a rewarding career. Be part of the Starbucks story—where every cup brews possibility.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Is coffee experience required?
A: No, but customer service and leadership experience are essential—we provide full training.

Q: What are the pay and benefits like?
A: Estimated $38K–$48K USD/year, plus Bean Stock, 100% ASU tuition, Spotify Premium, free markouts, and 401(k) match.

Q: How do I apply?
A: Search for Store# 11440 in Campbell, CA on Starbucks careers site and submit your application today!

Q: Are accommodations available?
A: Yes, with or without reasonable accommodations, we support all qualified partners.