About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store experiences. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 locations across more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest Arabica coffee to creating a welcoming third place between work and home.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our values to life daily. As a Shift Supervisor at our Cape Girardeau, Missouri store (Store# 13714 at I-55 & William), you'll be part of a dynamic team in a vibrant community, serving exceptional customer experiences while advancing your career in a supportive environment.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up and guide store operations during shifts. Located in Cape Girardeau, Missouri, this full-time opportunity involves overseeing team members, ensuring top-tier service, and upholding Starbucks' high standards for food and beverage quality. Shift Supervisors are the on-the-ground leaders who model partnership, coach baristas, and create moments of connection for customers. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this role offers a fast-paced retail environment where quick learning and relationship-building are key.

Estimated salary for this position ranges from $34,000 to $42,000 annually, based on market rates for retail leadership roles in the food and beverage sector in Missouri, with room for performance-based increases.

Key Responsibilities

Operational Excellence

As a Shift Supervisor, you'll maintain regular and consistent attendance while enforcing store operating policies. This includes providing quality beverages and food products, expert cash handling, and prioritizing store safety and security—with or without reasonable accommodations.

Team Leadership

Delegate tasks to other employees and coordinate the efforts of two or more team members. Direct the work of others, coach on food and beverage preparation to standard recipes or customized orders (including adjustments for temperature, ingredients, or substitutions), and foster a collaborative team environment.

Customer Focus

Constantly interact with customers, fulfilling requests with strong interpersonal skills. Build relationships, communicate effectively, and ensure every guest leaves with a positive experience in our retail setting.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Cape Girardeau, candidates need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Availability for flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Ability to learn quickly, with effective oral communication skills and knowledge of the retail environment.
• Strong interpersonal skills, team collaboration abilities, and relationship-building prowess.

No formal education beyond high school is required, but a passion for coffee, people, and leadership is essential.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a true partner in our success.
• Spotify Premium: Enjoy ad-free music to soundtrack your life.
• Free Coffee and Food Markouts: Indulge in handcrafted beverages and pastries on every shift.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on products and travel.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Leadership Essentials, and advanced management programs. Many of our district managers, store managers, and executives started as hourly partners. With internal mobility opportunities across thousands of U.S. stores, your path could lead to roles like Assistant Store Manager, Store Manager, or beyond into operations, merchandising, or corporate positions. In Cape Girardeau, you'll gain hands-on experience that propels your retail career forward.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values inclusivity, sustainability, and community impact. In Cape Girardeau, Missouri, our store at I-55 & William serves as a local hub for connection. You'll work with a diverse team, serve loyal customers, and contribute to initiatives like hiring from underserved communities and reducing our environmental footprint. With a premium culture that prioritizes work-life balance, mental wellness, and recognition, Starbucks empowers you to bring your best self to work every day. Experience the difference of leading at a company consistently ranked among the world's most admired brands.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Is prior supervisory experience required?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free drinks and food start on day one, with full benefits package shortly after.

Can I advance quickly?

Absolutely—high performers often move into management within 6-12 months.

How do I apply?

Search for Store# 13714 in Cape Girardeau, MO, on the Starbucks careers site and submit your application today.

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