About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest Arabica coffee to creating inclusive spaces where communities connect.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our values to life. As a Shift Supervisor in Castro Valley, California, you'll be part of a dynamic team at Store #06855, located at Castro Valley & Lake Chabot, contributing to the local community's love for Starbucks.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up and guide baristas during busy shifts. In this full-time role, you'll ensure smooth store operations, deliver outstanding customer service, and foster a positive team environment. Shift Supervisors at Starbucks are the backbone of our stores, handling everything from coaching team members to upholding our high standards for food and beverage quality.

Located in vibrant Castro Valley, this position offers the chance to work in a bustling retail environment where you'll interact with diverse customers, manage peak-hour rushes, and contribute to store success. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this role suits those who thrive in fast-paced settings.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations, to ensure reliable store coverage.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays to meet business needs.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and maintaining store safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Leverage at least six months of experience to delegate tasks to other employees and coordinate the efforts of two or more team members effectively.

Leadership Focus

Direct the work of others, build relationships, and promote teamwork, all while embodying Starbucks' customer-obsessed culture.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks Store #06855 in Castro Valley, candidates should possess:

• Six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• At least six months of experience delegating tasks or coordinating teams of two or more employees.
• Ability to direct the work of others with confidence and fairness.
• Quick learning aptitude to master Starbucks recipes, procedures, and systems.
• Effective oral communication skills for clear team instructions and customer engagement.
• Strong knowledge of the retail environment, interpersonal skills, and the ability to work collaboratively as part of a team.
• Proven ability to build relationships with partners and customers alike.

No formal education beyond high school is required, but a passion for coffee, leadership, and service is essential. Reasonable accommodations are available for qualified individuals with disabilities.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University (ASU) with Starbucks covering the full cost— no strings attached.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, giving you ownership in the company.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music on the job and beyond.
• Free Coffee and Drink Markouts: Indulge in complimentary handcrafted beverages and food items during your shifts.
• 401(k) with Company Match: Secure your future with retirement savings supported by generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts on merchandise.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll gain leadership training through our Barista Basics, Shift Supervisor workshops, and ongoing coaching. Many of our district managers and store managers started as baristas or shift supervisors. With internal mobility programs, you can advance to roles like Assistant Store Manager, Store Manager, or even corporate positions. Our commitment to promotion from within means your hard work can lead to rapid career progression in Castro Valley or beyond.

Training and Development

From day one, you'll access Starbucks University for online courses, leadership certifications, and skill-building modules tailored to retail and hospitality careers.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor means becoming part of a purpose-driven company that values inclusivity, sustainability, and community impact. In Castro Valley, you'll serve a loyal customer base while enjoying California's dynamic lifestyle. We offer competitive pay estimated at $38,000-$48,000 annually (based on market rates for the role in this location), flexible scheduling, and a supportive culture where your voice matters. Starbucks partners enjoy global transfer opportunities, volunteer time off, and a brand synonymous with excellence. If you're ready to lead with passion and grow with a global leader, this is your opportunity.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store operations.

Is prior supervisory experience required?

Yes, at least six months delegating tasks or coordinating teams.

What benefits are available immediately?

Free drinks, Spotify Premium, and more from day one, with full benefits package upon eligibility.

Can I advance my career here?

Absolutely—Starbucks promotes 100% from within for leadership roles.

How do I apply?

Search for Store #06855 in Castro Valley on Starbucks careers site and submit your application today!