About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who fuel our success. Chandler, Arizona, is home to one of our vibrant stores, where local teams deliver the Starbucks Experience daily. As a Shift Supervisor, you'll play a pivotal role in upholding our standards and fostering a positive workplace culture.

Role Overview

The Shift Supervisor position at Starbucks Store #11889, located at Chandler Heights & Gilbert in Chandler, Arizona, is a dynamic leadership role perfect for motivated individuals with retail experience. In this full-time position, you'll oversee store operations during your shift, ensuring top-notch service, product quality, and team performance. Shift Supervisors act as role models, coaching baristas, managing workflows, and contributing to a safe, efficient store environment.

This role demands flexibility, as shifts may include early mornings, evenings, weekends, nights, and holidays. It's an entry into Starbucks' renowned leadership pipeline, where high performers advance quickly to roles like Assistant Store Manager and beyond. If you thrive in fast-paced retail settings and have a passion for coffee and people, this is your chance to lead at Starbucks.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays as needed.
• Ensure compliance with store operating policies and standards, including providing quality beverages and food products.
• Handle cash transactions accurately while prioritizing store safety and security.
• Prepare beverages and food to standard recipes or customize orders based on customer requests, such as adjusting temperature, quantities, or ingredients.
• Coach and delegate tasks to baristas, coordinating the efforts of two or more team members effectively.
• Direct the work of others, building relationships and fostering teamwork.

Daily Leadership Focus

During your shift, you'll model customer service excellence, resolve issues swiftly, and keep the store running smoothly. From opening procedures to closing checklists, you'll ensure every detail aligns with Starbucks' high standards.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should meet these qualifications:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to learn quickly in a dynamic environment.
• Strong oral communication and interpersonal skills.
• Proven ability to work as part of a team and build relationships.
• Knowledge of retail operations.
• Availability for flexible scheduling, including weekends and holidays.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks values diverse backgrounds and provides training to help you excel.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• 100% Tuition Coverage: Earn your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you a true partner in our success.
• Spotify Premium: Enjoy a free subscription to stream your favorite music.
• Free Coffee & Food Markouts: Take home coffee, tea, and food items daily.
• 401(k) Match: Company matches your contributions to help secure your future.
• Comprehensive health, dental, and vision insurance.
• Paid vacation, sick time, and parental leave.
• Partner discounts and exclusive perks.

Wellness and Flexibility

Beyond these, Starbucks supports mental health resources, gym discounts, and flexible scheduling to promote work-life balance.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Shift Supervisor workshops, and leadership programs. Many of our store managers and district leaders started as baristas or shift supervisors. With internal promotion rates among the highest in retail, your career path could lead to multi-unit management, corporate roles, or even international opportunities. We promote from within—40% of U.S. retail leadership roles are filled internally.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In Chandler, Arizona, you'll connect with loyal customers, grow alongside passionate partners, and contribute to a brand that values sustainability, diversity, and inclusion. Our commitment to ethical sourcing, community impact, and partner well-being makes Starbucks a employer of choice. With competitive pay estimated at $37,000-$48,000 annually (based on market rates for the role in Arizona), plus tips and benefits, this role offers stability and upside.

Experience the pride of leading a Starbucks store where every shift creates moments of connection. Apply today and brew your future with us.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings (as early as 4 AM), evenings, weekends, nights, and holidays. Full-time roles average 30-40 hours per week.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to others.

What benefits are available immediately?

Free coffee markouts and partner discounts start on day one; health benefits after 90 days.

Is training provided?

Comprehensive onboarding and ongoing development through Starbucks University.

How do I apply?

Search for Store #11889 in Chandler, AZ, on the Starbucks careers site and submit your application today.