About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With thousands of stores across the globe, Starbucks offers premium coffee, handcrafted beverages, and fresh food in a welcoming Third Place environment. Founded in 1971 in Seattle, Washington, the company has grown into a cultural icon, emphasizing ethical sourcing, sustainability, and community engagement. At Starbucks, every partner (that's what we call our employees) plays a vital role in creating meaningful connections with customers. As a Shift Supervisor in Charles Town, West Virginia, you'll be at the heart of this mission, leading a team that delivers the Starbucks Experience daily.

Role Overview

The Shift Supervisor position at Starbucks Store #57278 in Charles Town, Somerset Village, is a dynamic leadership role perfect for motivated individuals ready to step up in a fast-paced retail environment. In this full-time position, you'll oversee store operations during your shift, ensuring top-notch customer service, product quality, and team performance. You'll coach baristas, handle cash responsibly, and maintain a safe, secure store while embodying Starbucks' values of warmth, connection, and excellence. This role offers flexible scheduling to fit your lifestyle, including early mornings, evenings, weekends, nights, and holidays, providing the perfect launchpad for a rewarding career in the coffee industry.

Why Charles Town, West Virginia?

Located in the historic Charles Town, nestled in West Virginia's Eastern Panhandle, this Starbucks store serves a vibrant community near Harpers Ferry and Shepherdstown. Enjoy the blend of small-town charm and proximity to urban amenities while advancing your career with a global brand.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Meet store operating policies and standards, including providing high-quality beverages and food products, precise cash handling, and upholding safety and security protocols.
• Prepare and coach the preparation of food and beverages according to standard recipes or customized orders, handling changes like temperature, ingredient quantities, or substitutions.
• Delegate tasks to other employees and coordinate the efforts of two or more team members, directing their work effectively to ensure smooth operations.

These responsibilities empower you to lead by example, fostering a positive team environment and exceptional customer experiences.

Qualifications & Requirements

To thrive as a Starbucks Shift Supervisor, bring these qualifications to the table:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to direct the work of others with confidence and clarity.
• Quick learning aptitude to master Starbucks procedures and products rapidly.
• Effective oral communication skills for team coaching and customer engagement.
• Strong knowledge of the retail environment, interpersonal skills, and the ability to build relationships.
• Team-oriented mindset with the flexibility to work varying shifts.

No formal degree is required—your passion for people and coffee is what counts. Starbucks values diverse backgrounds and provides training to set you up for success.

Benefits & Perks

Starbucks partners with its employees through industry-leading benefits that support your well-being and future:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as an equity owner in the company.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music.
• Free Coffee and Markouts: Indulge in complimentary coffee, tea, and food items during shifts.
• 401(k) with Company Match: Secure your retirement with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits make Starbucks a top employer in retail.

Career Growth at Starbucks

Starbucks invests in your potential. As a Shift Supervisor, you'll gain leadership experience that opens doors to roles like Assistant Store Manager, Store Manager, and beyond—many of our district managers started on the floor. With internal mobility programs, mentorship, and ongoing training via the Starbucks College Achievement Plan, your career trajectory is limitless. Over 70% of our leaders began in hourly positions, proving that dedication leads to advancement.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. You'll connect with diverse teams, make a difference in Charles Town, and contribute to global initiatives like sustainable coffee sourcing. Experience a culture of inclusivity, innovation, and recognition, where your ideas matter. With competitive pay estimated at $34,000–$42,000 annually (based on market rates for West Virginia), plus tips and benefits, this role offers stability and upside. Be part of a brand that serves over 4 billion customer connections yearly.

Role FAQs

Is this a full-time position?

Yes, Shift Supervisor roles at Starbucks are full-time opportunities.

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store operations.

Do I need prior supervisory experience?

At least six months delegating tasks or coordinating teams is required.

What benefits are available from day one?

Immediate access to perks like free coffee, with comprehensive benefits after eligibility periods.

How do I apply?

Search for Store #57278 in Charles Town, WV, on the Starbucks careers site and submit your application today!

Ready to brew your future? Apply for the Shift Supervisor role at Starbucks in Charles Town now and elevate your career.