About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer service, and a welcoming third-place environment. In the United States, Starbucks operates thousands of stores, including in vibrant cities like Charlotte, North Carolina. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor at Store# 10324 on Arrowood Road, you'll be part of a dynamic team driving this mission forward in a bustling retail setting.

Role Overview

The Shift Supervisor role at Starbucks in Charlotte, North Carolina, is a leadership position perfect for motivated individuals with retail experience. You'll oversee store operations during your shift, ensuring top-tier service, product quality, and team performance. This full-time opportunity demands flexibility and a passion for coffee and customer satisfaction. With competitive pay estimated at $37,000-$48,000 annually (based on market rates for the role in Charlotte's retail/food sector), plus Starbucks' renowned benefits, this is more than a job—it's a stepping stone to a rewarding career.

Key Responsibilities

As Shift Supervisor, your day-to-day involves hands-on leadership:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Adhere to store operating policies and standards, covering quality beverage and food preparation, cash handling, safety, and security protocols.
• Prepare and coach baristas in making food and beverages to standard recipes or customized orders, handling variations like temperature, ingredient quantities, or substitutions.
• Delegate tasks to team members and coordinate the efforts of two or more employees to ensure smooth operations.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks Charlotte, bring these qualifications:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct the work of others and learn quickly in a fast-paced environment.
• Effective oral communication skills and strong interpersonal abilities to build relationships and foster teamwork.
• Knowledge of the retail environment and ability to work collaboratively as part of a team.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, building long-term wealth.
• Spotify Premium: Enjoy a free subscription to stream your favorite music.
• Free Coffee & Food Markouts: Take home coffee, tea, and food items daily.
• 401(k) Match: Company matches your contributions to help secure your retirement.
• Additional perks include comprehensive health insurance, dental and vision coverage, paid time off, mental health resources, and employee assistance programs.

Career Growth at Starbucks

Starbucks invests in your future. Shift Supervisors often advance to roles like Assistant Store Manager, Store Manager, or District Manager. Our internal mobility program has helped thousands climb the ladder. With leadership training, mentorship, and tuition reimbursement, your growth is unlimited. Many executives started as hourly partners. In Charlotte, NC, opportunities abound in our expanding store network.

Why Join Starbucks

Joining Starbucks means more than employment—it's community impact. We prioritize ethical sourcing, sustainability, and inclusivity. In Charlotte, contribute to a store on Arrowood Road serving diverse neighborhoods. Enjoy a premium work culture with recognition programs, team events, and a focus on work-life balance. Our partners rave about the supportive environment and tangible rewards. Search 'Starbucks Shift Supervisor Charlotte' to see real reviews.

Role FAQs

Q: Is this a full-time role? Yes, full-time with flexible scheduling.

Q: What experience is needed? Six months customer service and delegation experience.

Q: Are benefits immediate? Eligible after meeting introductory period; tuition coverage available upon hire.

Q: Does Starbucks offer training? Comprehensive onboarding and ongoing development.

Q: How do I apply? Visit Starbucks careers site, search Store# 10324 Arrowood Road, Charlotte, NC.

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