About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are creators of human connections through every cup. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. In Charlotte, North Carolina, our stores like the one at HWY 16 & I-485 in Mountain Island embody this commitment, offering a welcoming third place between home and work.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Charlotte, North Carolina (Store# 63404, HWY 16 & I-485, Mountain Island), you will lead a dynamic team during shifts, ensuring exceptional customer experiences and smooth store operations. This full-time role is perfect for motivated individuals with retail experience who thrive in fast-paced environments. Shift Supervisors model Starbucks' values, coach baristas, and drive performance while upholding our high standards for food, beverage quality, safety, and security. With flexible hours including early mornings, evenings, weekends, nights, and holidays, you'll play a key role in creating moments of connection for our guests.

Key Responsibilities

Shift Supervisors at Starbucks are hands-on leaders who keep the store running seamlessly. Core duties include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members, directing the work of others effectively.

Daily Leadership Tasks

Each shift, you'll support partners, resolve issues, and contribute to a positive store culture. From opening and closing procedures to peak-hour rush management, your ability to direct workflows ensures every customer leaves inspired.

Qualifications & Requirements

To succeed as a Shift Supervisor at our Charlotte location, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to learn quickly and adapt to Starbucks' systems and recipes.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and ability to work as part of a team.
• Proven capacity to build relationships with customers and partners.

No formal degree is required, but a passion for coffee, service, and leadership is essential. We welcome diverse backgrounds and provide training for success.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• 100% Tuition Coverage: Earn a bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as an eligible partner, sharing in our success.
• Spotify Premium: Complimentary subscription to enjoy music on the job and beyond.
• Free Coffee and Drink Markouts: Enjoy handcrafted beverages and food on every shift.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and partner discounts. Estimated salary for this role ranges from $36,000 to $46,000 annually, based on market rates in Charlotte, NC.

Career Growth at Starbucks

Starbucks invests in your potential. As a Shift Supervisor, you'll gain leadership experience that paves the way for roles like Assistant Store Manager, Store Manager, or District Manager. Our internal mobility program has helped thousands advance—many starting just like you. With comprehensive training, mentorship, and tuition reimbursement, your career at Starbucks can brew into something extraordinary. In Charlotte's vibrant market, opportunities abound for high performers.

Training and Development

From Barista Basics to advanced leadership courses, Starbucks University equips you with skills for every stage. We promote from within, fostering a culture of growth and inclusion.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values inclusivity, sustainability, and community impact. In Charlotte, NC, you'll serve a diverse neighborhood at our Mountain Island store, creating joyful moments over every latte. Our premium culture offers stability, competitive pay, and unmatched benefits in the retail sector. Whether you're building relationships with regulars or coaching a new barista, your work matters. Starbucks partners enjoy a supportive environment where your voice is heard, and your growth is prioritized. Ready to elevate your career? This Shift Supervisor role is your next step.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks to two or more employees.

Q: What benefits are available immediately?
A: Eligible partners receive free drinks, stock grants, and more from day one, with full benefits upon qualifying.

Q: How do I apply?
A: Visit our careers site and search for Store# 63404 in Charlotte, NC. We look forward to welcoming you!

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